Jobs In Etihad Airways

June 3, 2016 admin

Etihad Airways is an award winning, global aviation group and the national carrier of the United Arab Emirates. Our goal is to be a truly 21st century global airline, challenging and changing the established conventions of airline hospitality.

We are pleased to announce an exciting opportunity to join the Islamabad Commercial office in a leadership role – reporting directly to the General Manager – Pakistan. This role will unlock opportunities for you, enabling you to further develop your expertise within a progressive culture where a huge emphasis is placed on investing in the best talent.

SPECIFIC ROLE RESPONSIBILITIES

Plan, update and supervise daily assignment of activities to ensure the smooth execution of selling process
Monitor and coordinate sales activities to ensure targets are achieved
Monitor agents interaction with customers to ensure selling activities are executed according to standard and internal procedures
Coordinate execution of daily activities to ensure they are compliant with internal procedures and best practices
Collect, review and consolidate indicators on daily operations to timely identify and suggest areas of improvements
Implement and monitor best practices to ensure daily operations are executed effectively and sales targets are reached
Monitor and report on team performance to ensure proper tracking of results
Review and report on past and future business performance, identify trends and resulting opportunities from analysis of past and forecast business performance.
Ensure the structure and composition of the team is relevant and appropriate for the business’s future needs.
To be a significant influencer in the team’s future direction working closely alongside other key members of the North American sales team.
Lead and inspire the sales, marketing and revenue teams to deliver required results.
Display a full understanding of the company’s market position, consumer trends, and competitors’ positioning, by continual analysis of market data to ensure that competitive edge is maintained.
Attend key client and industry events maximising on every networking opportunity and to build on existing and develop new business contacts.
Develop and manage sales budgets, and oversee the development and management of internal operating budgets and costs.
Research and develop strategies and plans which identify marketing opportunities
Implement effective processes and focus the team’s effort towards short, medium and long term revenue generation.
Monitor market, product and client trends, and competitor activity, in order to identify challenges and opportunities.
Direct and lead global distribution, central reservations and internet technology

CORE MANAGEMENT JOB RESPONSIBILITIES

Policies and procedures – Follow all relevant policies, processes and procedures so that work is carried out in a controlled and consistent manner
Day-to-Day Operations – Implement the day-to-day standard operations assigned to ensure compliance with the established standards and procedures. Refer to supervisor for complex tasks which may require exceptions to procedures
Safety, Quality & Environment – Comply with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment

EDUCATION & EXPERIENCE

Minimum Diploma level (2 years or more)
Minimum of 3 years of work experience within Commercial business – preferably within Airline, Travel and Tourism or Hospitality industries.

CORE SKILLS

Communication skills – Excellent
English Language skills – Excellent
Negotiation skills – Advanced
Relationship Management skills – Excellent [sociallocker]Apply[/sociallocker]