Duty Officer Passenger Services



ย 
โ€“ Accountable for daily operations
โ€“ Supervision of coverage in check-in area according customers SLA
โ€“ Initiate staff-shifts if appropriate together with PAX Supervisor
โ€“ Maintain and improve customer and company safety and quality standards
โ€“ Maintain good relations with customers and airport authorities
โ€“ Manage and control all staff assignments
โ€“ Hold daily briefings with all levels of management
โ€“ Provide support to front line management
โ€“ Coach and train all employees to effectively improve operations
โ€“ Ensure workforce adherence to company policies and procedures
โ€“ Ensure Compliance with all Uniform & PPE Requirements
โ€“ Issue Performance Tickets as appropriate (RRR or similar system)
โ€“ Other duties as assigned
ย 

Job Details

Date Posted: 2016-06-08
Job Location: Dammam, Saudi Arabia
Job Role: Customer Service
Company Industry: Airlines/Aviation

Preferred Candidate

Career Level: Mid Career
Gender: Male
Nationality: Saudi Arabia

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