Duty Officer Passenger Services
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โ Accountable for daily operations
โ Supervision of coverage in check-in area according customers SLA
โ Initiate staff-shifts if appropriate together with PAX Supervisor
โ Maintain and improve customer and company safety and quality standards
โ Maintain good relations with customers and airport authorities
โ Manage and control all staff assignments
โ Hold daily briefings with all levels of management
โ Provide support to front line management
โ Coach and train all employees to effectively improve operations
โ Ensure workforce adherence to company policies and procedures
โ Ensure Compliance with all Uniform & PPE Requirements
โ Issue Performance Tickets as appropriate (RRR or similar system)
โ Other duties as assigned
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Job Details
Date Posted: | 2016-06-08 |
Job Location: | Dammam, Saudi Arabia |
Job Role: | Customer Service |
Company Industry: | Airlines/Aviation |
Preferred Candidate
Career Level: | Mid Career |
Gender: | Male |
Nationality: | Saudi Arabia |
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