Ufone 4G Jobs October 2023

October 17, 2023 admin

Ufone 4G Jobs October 2023:

Organization: Ufone 4G

Position: Executive Priority Services-Government & Priority Sales
Location: Lahore

PTCL Group is a Leading Tech group of Pakistan, extending unrivalled services across the nation. The aim to revolutionize the technology industry with high-end innovative solutions makes the group stand out in all tiers of service delivery. PTCL group is known for providing the largest Integrated Information Communication & Technology (ICT) and Cellular Network services in Pakistan.

PTCL Group believes in the philosophy of endorsing equality with best practices of Diversity & Inclusion, Culture Transformation & Change Management, and Equal Employment Opportunity. We provide a growth & development-driven culture with dynamic learning opportunities which enables our people to broaden their horizon and develop as true professionals. Our corporate values are deeply engraved in our day-to-day operations that fosters a cohesive team environment and a drive to maintain the highest standards of leadership and management.

IN THIS ROLE YOU WILL

Customer Services Agreement Form, Cellular Service Form, Information on Latest Tariff, MIBs, SOPs & Products (Portal Access).
Customer Antecedents and information in CAReS system which includes details of customer product, call details, usage pattern, etc.

HOW CAN YOU EXPRESS YOUR TALENT

Effectively and efficiently manage assigned corporate portfolio to proactively identify issues and challenges of Also ensure adherence to relevant standard operating procedures and company/PTA policies.
Maintaining desired customer services delivery TATs and ensure high satisfaction ratio & Acceptable complaint ratio of assigned corporate accounts through CSAT/Trim surveys. Ensure proper implementation & deadlines of all initiatives/projects assigned by keeping a strong liaison with internal and external teams. Ensure portfolio management KPIs including revenue enhancement and retention of assigned customers.
Achieve quantitative and qualitative Sales/Revenue targets as communicated through monthly/quarterly assigned targets

WHAT YOU NEED TO BE SUCCESSFUL

Qualification:

Minimum Bachelor`s Degree, preferably MBA

Competencies:

Communication Skills
Customer Relationship Management & Retention
Presentation Skills

Only Shortlisted Candidates will be contacted. Apply

Position: Executive MFS & Digital
Location: Islamabad

IN THIS ROLE YOU WILL

Be responsible for the critical responsibilities related to collection and settlements of all third party recharge partners.
Be managing the end-to-end operational support of MFS UPaisa and Digital payments related activities.
Responsible for activities and recoding relating to Revenue, Receivables and Expenses in SAP 3.

HOW CAN YOU EXPRESS YOUR TALENT

Liaison between Ufone and U-bank regarding all financial and development matters. Coordination with internal and external stakeholders with regards to daily branchless and mobile banking operations.
Responsible for activities and recoding relating to Revenue, Receivables and Expenses in SAP.
Perform reconciliation on a daily basis for all Digital recharge partner`s and branchless banking and mobile banking activities.
Customer Reward Working, Promo Commission and ROP Processing along with Settlement with Partners Upaisa/Ubank Ops. Queries (Dormancy Removal, ID Movement & Deletion, MPIN and Sybase Account Issues etc.).
Month End Closing & Reporting Channel Commission and Ubank Settlement Reconciliation Processing Settlements Payment Recoveries and Follow-Ups.

WHAT YOU NEED TO BE SUCCESSFUL

QUALIFICATION

Minimum Bachelors degree in Accounting & Finance/ACCA /CA-Inter/MBA.

Competencies

A strong understanding of accounting principles, financial reporting, taxation, auditing, and relevant regulations is fundamental
Advanced MS excel & PowerPoint skills
SQL and SAP experience preferred. Apply