Momentum Logistics Jobs Customer Service & Pricing Executive
Momentum Logistics Jobs Customer Service & Pricing Executive:
Organization : Momentum Logistics
WE ARE HIRING
CUSTOMER SERVICE AND PRICING EXECUTIVE
CONNECTING POSSIBILITIES
EDUCATION
- Bachelor’s/Master’s Degree in either Business, Supply Chain Management, or a related field.
EXPERIENCE
- Minimum one year of relevant experience, preferably in Freight Forwarding.
SKILLS
- Strong problem-solving skills and attention to detail.
- Proficiency in Microsoft Office Suite.
- Strong organizational skills to manage multiple tasks and deadlines efficiently.
- Expertise in resolving conflicts and handling difficult customer interactions with professionalism.
LOCATION
- 1 position in Lahore
- 1 position in Karachi
RESPONSIBILITIES
- Coordinate shipments with vendors, agents, and co-loaders seamlessly, keeping clients informed to ensure transparency and efficiency.
- Maintain an internal customer database to track common inquiries, enhancing service delivery and client satisfaction.
- Address new client inquiries proactively to build long-term relationships and ensure prompt resolutions, fostering customers’ loyalty.
- Identify and target potential clients, strategically based on the sales team objectives and market segmentation to drive business growth and revenue.
- Cultivate and maintain collaborative partnerships with the clients.
- Collect and analyze clients’ feedback on quotations to ensure they meet client needs and expectations.
- Operate independently while effectively collaborating with cross-functional teams.
- Provide operational support by coordinating with the stakeholders to secure necessary documentation, such as endorsements and delivery orders.
Interested candidates may share their resume at [email protected]
Last Date of Application
5th November, 2024
Momentum Logistics Jobs Customer Service & Pricing Executive
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