Meezan Bank Ltd Jobs October 2026

Meezan Bank Ltd Jobs October 2026

Organization: Meezan Bank Ltd

Meezan Bank is looking to hire Manager Governance & Conduct in Service Quality Department – Compliance at its Head Office, Karachi.

Qualifications:

Minimum Bachelor’s degree preferably a Master’s, from an HEC-recognized institute/university (Professional certification will be an added advantage)

Qualification in Islamic Finance will be an added advantage.

Experience:

Minimum 5 years of relevant working experience.

Skills:

Governance, conduct risk, and banking control framework knowledge.

Control gap identification and remediation.

Report writing, MIS, presentations, and stakeholder coordination.

Strong communication skills; proficiency in Excel, PowerPoint, and Power BI (preferred).

Key Responsibilities:

Implementing and monitoring the Bank’s Conduct & Governance framework across all units.

Monitoring customer conduct, service quality, governance indicators, and driving corrective actions.

Developing governance reports, dashboards, and management presentations for senior leadership.

Coordinating with stakeholders, supporting policy development, and driving governance awareness and continuous improvement initiatives.

PLEASE APPLY online latest by November 12, 2026:  https://www.meezanbank.com/careers/

Meezan Bank is looking to hire Team Leader Social Care Unit in Service Quality Department at its Head Office, Karachi.

Qualifications

Minimum Bachelor’s degree in Marketing, Communications, Media Studies, or a related field preferably a Master’s, from an HEC-recognized institute/university

Qualification in Islamic Finance will be an added advantage.

Experience

Minimum 4-7 years of relevant working experience.

Skills

Proficiency in Social Media, Community Management & Moderation Tools

Team Leadership, Coaching & Performance Management

Customer Service, Communication & Escalation Management

Analytical, Problem-Solving & Reporting Skills

Key Responsibilities

Leading the Social Care team and ensuring timely, consistent, and quality responses across social channels.

Managing customer complaints, escalations, and sensitive interactions in line with bank standards and protocols.

Monitoring team performance against SLAs, KPIs, response times, and quality standards.

Analyzing customer feedback and social trends and sharing actionable insights with relevant teams.

PLEASE APPLY online latest by November 13, 2026: https://www.meezanbank.com/careers/

Meezan Bank is looking to hire Social Care Officer Unit in Service Quality Department at its Head Office, Karachi.

Qualifications:

Minimum Bachelor’s degree in Marketing, Communications, Media Studies, or a related field preferably a Master’s, from an HEC-recognized institute/university

Qualification in Islamic Finance will be an added advantage.

Experience:

Minimum 2-3 years of relevant working experience.

Skills:

Proficiency in Social Media, Community Management & Moderation Platforms

Excellent Written Communication, Customer Service & Interpersonal Skills

Strong Judgment, Complaint Handling & Escalation Management

Analytical, Problem-Solving & Reporting Skills

Key Responsibilities

Responding to customer queries, complaints, and feedback across social media channels in a timely and professional manner.

Monitoring social media conversations and moderating comments and interactions in line with community guidelines.

Escalating complex, sensitive or unresolved customer issues to competent authorities or relevant departments.

Maintaining accurate records and providing insights on recurring issues and customer sentiment.

Working in rotational shifts, including weekends and public holidays, as required to ensure continuous social care coverage.

PLEASE APPLY online latest by November 13, 2026: https://www.meezanbank.com/careers/

Meezan Bank is looking to hire Manager Social Care Unit in Service Quality Department at its Head Office, Karachi.

Qualifications

Minimum Bachelor’s degree in Marketing, Communications, Media Studies, or a related field preferably a Master’s, from an HEC-recognized institute/university

Qualification in Islamic Finance will be an added advantage.

Experience

Minimum 8 years’ of relevant working experience.

Skills

Social Media, Community Management & Digital Customer Care

Leadership, People Management & Coaching

Stakeholder Management & Escalation Handling

Analytical, Problem-Solving & Decision-Making Skills

Key Responsibilities

Overseeing customer complaints, escalations, and sensitive cases, ensuring timely resolution.

Driving continuous improvement through customer feedback, social media trends, and team performance analysis.

Developing and implementing processes, service standards, and escalation frameworks to enhance customer experience.

Ensuring effective staffing, floor management, and shift coverage for uninterrupted Social Care operations.

PLEASE APPLY online latest by November 13, 2026: https://www.meezanbank.com/careers/

Meezan Bank Ltd Jobs October 2026