Jobs in Karachi

Zellbury Pakistan Jobs Chat Support Representative



Zellbury Pakistan Jobs Chat Support Representative:

Organization: ZELLBURY

WE ARE HIRING CHAT SUPPORT REPRESENTATIVE E โ€“ COMMERCE

Job Responsibilities:



  • Provide prompt and professional support to customers, addressing inquiries about products, orders, and general assistance.
  • Troubleshoot and resolve customer issues, escalating complex cases as needed, and follow up to ensure complete satisfaction.
  • Deliver clear, effective, and tailored communication through live chat and calls, adapting style to meet different customer needs.
  • Achieve performance targets related to response time, resolution efficiency, and customer satisfaction, participating in ongoing training.
  • Coordinate with team members and other departments to ensure a cohesive customer experience and contribute to continuous improvement.


Requirements:

  • Bachelors or Masters degree in a relevant field preferred.
  • 2-3 years of proven experience in a customer service or support role, preferably in an e-commerce environment.

Location: Head Office โ€“ Karachi

Apply at our portal: careers.zellbury.com

Note:

  • Read the job details in image carefully.
  • Apply only if your credentials match the job requirements.
  • Candidates matching the job requirements will be considered.
  • Only shortlisted candidates will be called for Test / Interview.
  • Irrelevant/Incomplete applications will not be entertained.
  • Apply before the last date.
  • Applications received after last date will not be considered.

How to Apply: For More Details View The Image.

Zellbury Pakistan Jobs Chat Support Representative 1
Press the Image to View Large & Clear Image

Zellbury Pakistan Jobs Chat Support Representative

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