Sybrid Pvt Ltd Jobs Compliance Control Executive:
We are hiring Compliance Control Executive
Experience: Minimum two years experience of Contact Centre operations
- To effectively monitor compliance of CS policies, present numerical data related to wastage and reflect improvement areas.
- Create sound internal controls of all contact center functions i.e. operations, service quality and WFM and monitor adherence to them.
- Proactively audit processes, practices and reports to identify weaknesses.
- Educate and train employees on regulations and contact center adherence and practices.
- At least graduate from recognized institute or equivalent education
- Minimum two year experience of Contact Centre operations.
- Previous leadership experience preferred.
- Good command over MS Office
- Demonstrate effective written and oral communication skills
- Flexible to work in rotational shifts
Others: If you are interested, kindly apply at [email protected] and make sure to mention ‘Position Title’ in the subject line.
Deadline: December 30, 2020
Location: B-701 & 702, 7th Floor Lakson Square, Building No. 3, Sarwar Shaheed Road, Saddar, Opp. Press Club, Karachi Karachi