Pak Elektron Limited PEL Jobs Customer Service Officer

Pak Elektron Limited PEL Jobs Customer Service Officer:

PEL is looking for a Customer Service Officer for its Karachi Office. Incumbent must have completed his graduation/master’s degree from HEC recognized institute along with 02-03 years of experience in the Appliances Industry. Interested candidates may please apply at [email protected] while mentioning the Position Title in the subject line.
Applications Deadline: Feb 17, 2020

Job Responsibilities:

  • Greet walk-in customers, register their complaints in CRM and assigning jobs to concerned technicians.
  • Register customer’s complaints in CRM and assigning a job to concerned technicians.
  • Collect all relevant information of the customer, unit and job request.
  • Prepare Job Cards and provide repair time and cost estimate to customers at the time of receiving the unit or booking field complaint
  • Maintain follow-up and coordinate with workshop and field supervisor to maintain updated information on repair status.
  • Inform customers in case of a change in repair time, cost or extent of agreed work.
  • Coordinate with workshop supervisors for delivery of the unit to a customer after repair.
  • Complete the job card in all respects after repair and forward it to Accountant for invoicing.
  • Prepare and maintain necessary documents and reports

Pak Elektron Limited PEL Jobs Customer Service Officer

Click Here To Register & Apply Online

Recent Posts

Service Sales Corporation Pvt Limited Jobs Assistant District Sales Manager
Metro Shoes Jobs Management Trainee Officer MTO
Multinet Pakistan Pvt Ltd HR Internship February 2020
Hascol Pakistan Jobs Deputy Manager Internal Audit
CarFirst Jobs Franchise Support Executive
Adamjee Life Assurance Company Limited Jobs Senior Officer Marketing
LuckyOne Mall Jobs Manager/Assistant Manager Civil Maintenance
Dun & Bradstreet Pakistan Pvt Ltd Jobs Sales Associate
Muller & Phipps Pakistan Internships February 2020
Crescent Bahuman Ltd Jobs Deputy Manager Services
Greaves Pakistan Pvt Ltd Jobs February 2020