Network Support Senior Engineer



A diversified group companies is currently recruiting for a Network Support Senior Engineer to be based in Riyadh, Saudi Arabia
Duties
โ€ข Provide IT Technical support to assigned department/personnel
โ€ข Receive, distribute and dispatch computer support request
โ€ข Receive, distribute, send and file incoming and outgoing facsimile messages
โ€ข Received and route incoming telephone calls and messages
โ€ข Update and maintain database of computer problems
โ€ข Create monthly metric charts of computer problems
โ€ข Answer computer user questions over the telephone
โ€ข Respond to user questions over the telephone
โ€ข Maintain and update IT budget database and record all IT Purchases
โ€ข Performs duties in support of E-mail servers, Remote Access Servers, Proxy Servers, File Servers
โ€ข Provide OJT when required by the RSAF in accordance with appropriate RSAF manuals
โ€ข Update IT documentation
โ€ข Monitor and report RSAF C4I intranet outages
โ€ข Implement engineering changes for future improvement on LAN/WAN network
โ€ข Assist and Train RSAF personnel in becoming proficient in the Info Tech Platform Operations/Maintenance Tech duties and responsibilities
โ€ข Assist RSAF with training and perform maintenance duties in accordance with RSAF manuals

Job Details

Date Posted: 2016-06-09
Job Location: Saudi Arabia
Job Role: Technology/IT
Company Industry: Employment Placement Agencies/Recruiting

Preferred Candidate

Career Level: Mid Career

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