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Systems Limited Jobs Senior Manager IT Operations

Systems Limited Jobs Senior Manager IT Operations:

We are hiring Senior Manager IT Operations based in Karachi and here are the details:

Location: Karachi
Position: Senior Manager IT Operations

Job Description:

  • Management of overall IT Operations in South Region (Karachi)
  • Manage multi-functional operation teams handling enterprise infrastructure services.
  • Prepare and review all service level and operational metrics and KPI scorecards for service delivery.
  • Design, maintain and implement all IT processes according to operational policies.
  • Ensure smooth running of enterprise infrastructure services.
  • Ensure continuous monitoring of IT systems.
  • Ensure tracking and resolution of reported issues within agreed timelines.
  • Should be able to handle and manage escalations.
  • Continuously work with other stakeholders to further improve the operational processes.
  • Provide support and guidance to stakeholders via help desk
  • Periodically, present operational performance of the IT system to management.
  • 10-12 years of experience with at least 5 years in team management role.
  • Good technical knowledge in at least 1 of the following areas:
  • data center technologies
  • data networks
  • Familiar with ITIL framework.
  • Knowledge of Project Management or equivalent is required.
  • Excellent communication skills
  • Leadership and organizational skills
  • Ability to manage multiple projects
  • Qualification: Bachelors in the field of IT is mandatory

Interested can send resumes at [email protected] with subject “Senior Manager IT Operations – Karachi”

Systems Limited Jobs Senior Manager IT Operations


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