Standard Chartered Bank SCB Jobs December 2023

Standard Chartered Bank SCB Jobs December 2023

Position: Senior Priority Relationship Manager

Strategy

• Acquire New to Bank Priority Qualified Clients
• Provide service to the clients from the assigned portfolio such as dormancy removal, service requests etc
• Cross-sell products to the clients post clients need identification
• Increase WM Penetration in the assigned portfolio by adding New to Wealth Clients
• Migrate clients to digital channels for regular banking transactions
• Consume and convert the assigned leads
• Maintain Client Contact as per prescribed contact guidelines
• Implement Client Journey interventions for Priority

Business

• Achieve the assigned monthly NSR budgets spanning deposits, wealth management, FX and assets
• Achieve the assigned monthly CASA Footings Budget
• Work with the branch staff on improving the branch NPS score
• Maintain the AOF & WM discrepancy level at Zero
• Achieve the monthly assigned Strategic Focus budgets including CA LCY Deepening, Qualified Priority NTBs, New to Wealth Clients, Deepening of AUM to convert Unqualified Priority to Qualified Priority.
• Activate/ Migrate clients on digital channels i.e. I-banking, e-statements, sc mobile as prescribed in the scorecard

Processes

• Conduct Periodic Risk Review of the Clients from the portfolio
• Update KYC of the Clients from the portfolio as and when needed
• Follow all the processes and guidelines laid down in Branch Operations Manual for client transactions, service requests and risk management
• Follow the internal processes for WM & Assets Product bookings

People and Talent

• Responsible for driving appropriate culture and values within the team. Setting appropriate tone and expectations for the team, work in collaboration with risk and control partners across all functions
• Understanding of businesses and financials
• Enhanced multi-product knowledge
• Market and competitor knowledge
• Client engagement
• Presentation and soft skills tailored to engaging Priority Clients
• Communication and presentation skills
• Negotiation and objection handling
• Client training on digital solutions
• Understanding of KYC/CDD principles

Risk Management

• Responsible for identification, assessment, monitoring, controlling and mitigating risks related to AML acting as first line of defence
• Ensure that no activity or action can lead to any reputational risk for the Bank
• Ensure that all activities and actions in dealing with clients are complaint with Anti Bribery & Corruption Policy of the Bank
• Ensure that all activities and actions in dealing with the clients are in line with the group guidelines on Treating Customers Fairly

Governance

• To ensure that prospects are clearly communicated about the bank charges/terms and conditions
• To ensure “Customer Due Diligence” requirements as prescribed by the bank are duly adhered to
• All Legal and Compliance guidelines are adhered to
• Data confidentiality and secrecy norms of the bank are adhered to
• To ensure that the Sales process prescribed by the bank is fully adhered to
• Ensure error rate remain under set standard
• Maintain complete and detailed knowledge of all the assigned products

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Job: Retail Banking

Primary Location: Africa & Middle East-Pakistan-Karachi

Schedule: Full-time

Employee Status: Permanent

Unposting Date: 11/Dec/2023, 11:59:00 PM Apply

Position: Chief Information Security Officer

Business

The primary purpose of this position is to ensure that the management of ICS risk is operating effectively and efficiently and to provide assurance that ICS risk is appropriately managed within the country in accordance to regional and global bank standards.

Pakistan CISO will execute a robust and efficient plan to rollout ICS RTF by working with key stakeholders including COOs/CIOs direct teams, ICS RTF Implementation Programme teams, Office of the CISO and Security technology teams. The plan will incorporate digital footprint discovery, risk assessment, definition and implementation of controls as guided by the ICS RTF and tailored to the relevant areas.

• Supporting the Regional CISO in the implementation of the ICS Risk framework including working with stakeholders to identify, assess and rate the information assets, build out the risk profile per the framework, initiate risk assessments and put together treatment plans.
• Use qualitative and quantitative data sources to validate Key Control Domains (KCD) and associated controls, accelerate risk assessment process, validate business risk profile, and develop action plans to remediate to bring ICS risk back into appetite.
• Perform Threat-led scenario based assessment (TSRA) for country to identify key threats and assess risks accordingly.
• Follow up on identified thematic cyber issues, develop processes to address issues from re-occurrence and ensure cyber hygiene across the whole portfolio.
• Provide regular status updates including progress, top risks and issues to the respective country and regional forums for the relevant domains. Track regulatory status, key milestones, risks, dependencies and issues.
• Interface with the Business and Country ICS Leads to assist with sharing of risk profiles, advising on cyber risk issues and addressing areas of concern.
• Interface with Technology forums to ensure security technologies are operating with input from countries and be actively involved in the roadmap of these technologies by providing regional/country input.
• Development of risk treatment plans for the assigned areas in conjunction with the business and technology teams. Interface with other areas to ensure dependencies are known and prioritised. Negotiate timelines to ensure proper remediation by maintaining support and organizational alignment.
• Adapt to emerging and horizon risks and address issues to maximize outcomes. Urgent and timely action for risks and issues which adversely impact cyber risk profiles.
• Re-planning and prioritising as required to maximise risk reduction.
• Coordinate and plan for cyber crisis management exercises, build response and recovery capabilities, workarounds, ensure up to date playbooks etc.
• Conduct periodic information security assessment.
• Periodically informing the Board on latest developments in the cyber security universe.
• Ensuring security and protection of the bank’s information assets.
• Assessing the controls on the IT infrastructure and suggesting improvement.
• Assure that process owners are performing data sanitization at the time of decommissioning of servers.
• Take appropriate actions based on cyber threat intelligence received from SC Group and other in-country sources like SBP/PBA etc.
• Creating awareness among staff on cyber threats and their controls
• Assist with other cyber activities underway

People and Talent

• Lead through example and build the appropriate culture and values
• Set appropriate tone and expectations from team and work in collaboration with risk and control partners
• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks
• Employ, engage and retain high quality people, with succession planning for critical roles.
• Responsibility to review team structure/capacity plans
• Manage team of country ISOs that is aligned and scaled to the ICS risk control needs of Standard Chartered Bank Pakistan
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives
• Uphold and reinforce the independence of the second line ICS Risk function

Risk Management

• Deliver the defined aspects of the Country ISO, Pakistan role to support the Group ICS risk management approach and objectives.
• Ensure that the Country HICS, Pakistan role is managed in accordance with the defined CISO Governance Risk Type Framework and associated Policy and Standards; and that issues are identified, escalated, and addressed as appropriate.

Governance

Establish strong ties into the relevant regional and country leadership, governance, risk and control committees to ensure adequate monitoring, tracking and governance of ICS risk. Drive integration of ICS Risk Type Framework into all businesses and functions in the country and utilise for the ongoing governance of region and country risk.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Job: Operations

Primary Location: Africa & Middle East-Pakistan-Karachi

Schedule: Full-time

Employee Status: Permanent

Unposting Date: 11/Dec/2023, 5:59:00 PM Apply

Standard Chartered Bank SCB Jobs December 2023