Sky Electric Pvt Ltd Jobs Trainee Customer Excellence
Sky Electric Pvt Ltd Jobs Trainee Customer Excellence:
Organization: Sky Electric Pvt Ltd
Are you a confident, articulate, and customer-centric individual? We are seeking dynamic individuals with outstanding communication skills to join our team as Trainee Customer Excellence.
Requirements:
· Fresh Electrical Engineers are preferred
· Exceptional communication skills
· Confidence in interacting with customers from diverse backgrounds
· Ability to remain composed and professional in high-pressure situations
· Strong interpersonal skills and the ability to build rapport with customers
Job Description:
· Answer incoming calls of customers
· Perform outbound and inbound calls in response to alerts, tickets and to sell
· Respond or create tickets in response to alerts and customer queries
· Collaborate within and outside department to address customer queries
· Working in rotating shifts including coming to office on public holidays or as per demand of shift
· Carry out any-another task as and when assigned by team lead or manager or HOD
Interested candidates can share their resumes directly at [email protected]
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