REDtone Technologies Jobs May 2025

REDtone Technologies Jobs May 2025:

Organization: REDtone Technologies

WE’RE HIRING EXECUTIVE NOC / VOIP ENGINEER

LOCATION: KARACHI JOB TYPE: FULL-TIME

This position is responsible to perform 24 x 7 x 365 roster-based shift in Network Operation Center. The main job of this position is network surveillance, Fault escalations, and follow-ups with concerned stakeholders.

JOB DESCRIPTION:

• Efficient Network Surveillance and Fault Management of network nodes for faults and service degradation in accordance with department Fault Management framework.
• Network Performance monitoring on near real-time basis as per granularity period.
• Generate Trouble Tickets, update and follow up till resolution.
• Smooth Shift handover and takeover.
• Generation of Shift reports.
• Ensure Conformance to NOC Core procedures and processes.
• Core Network Special tasks and reports.
• Network Synthetic alarms and their Trouble Tickets Management.
• Network Planned activities tracking.
• Generation of Core network periodic and on-demand reports.
• Compliance to Quality Assurance processes.
• Review and update periodically NOC escalations business rules and update static information in Trouble Ticketing portal database for Trouble tickets enrichment.

EDUCATION:

• Minimum Bachelors – Telecommunication, Electrical, Electronics, Computer science or related fields. (Recognized from PEC is + Point).

EXPERIENCE:

• Candidates with minimum 1-2 years relevant experience will be preferred.

KNOWLEDGE & SKILLS:

• Good Interpersonal and troubleshooting skills Team Player Ability to work smoothly under pressure during day/night shift timings Load bearing capability during critical outages Understanding of VoIP, GSM & TDM Technologies and architecture.
• Basic understanding of Microsoft Excel / Word / Power Point.
• The shortlisted candidates shall be contacted within 5 working days of closure of this position.

Interested candidates may apply over [email protected]

WE’RE HIRING VOIP COORDINATOR

LOCATION: KARACHI JOB TYPE: FULL-TIME

QGC, a leading International Voice & SMS company under the REDtone Group, is seeking a highly motivated fresh graduate to join our team. This is an exciting opportunity to gain hands-on experience in the telecom industry and work with International Client and VOIP carriers.

KEY RESPONSIBILITIES:

• Coordinate with international clients and VOIP Carriers to manage business operations effectively.
• Handle contract management, pricing, and rate negotiations with carriers.
• Work closely with internal teams to ensure smooth operational workflows.
• Utilize Excel for data management, reporting, and analysis.
• Maintain accurate records and documentation while ensuring attention to detail in all tasks.
• Support various departments in managing communication, contracts, and client relationships.

REQUIREMENTS:

• Fresh graduate with a Bachelor’s (preferably in Business, IT, Telecommunications, or related fields).
• Strong English communication skills (both written and verbal).
• Excellent proficiency in Microsoft Excel.
• Detail-oriented with strong analytical and organizational skills.
• Ability to multitask and coordinate with multiple stakeholders.

EDUCATION:

• Bachelor’s (Preferred).

Interested candidates may apply over [email protected]

WE’RE HIRING MANAGER – WHOLESALE & CONSUMER SALES

LOCATION: KARACHI

KEY RESPONSIBILITIES:

• Lead, manage, and motivate the sales team to achieve targets for DHCP and wholesale.
• Develop and implement effective sales strategies to expand market share and drive customer acquisition.
• Build and maintain strong, long-term relationships with clients and partners to ensure customer satisfaction and loyalty.
• Monitor industry trends, market dynamics, and competitor activities to identify new business opportunities and areas for growth.
• Collaborate with cross-functional teams to ensure alignment on sales goals, customer needs, and service delivery.

EXPERIENCE REQUIRED:

• 2 to 4 years of proven experience in sales management, preferably in the telecommunications, ISP, or IT services sector.
• Demonstrated success in leading and motivating sales teams to meet or exceed revenue targets.
• Hands-on experience in developing and executing sales strategies for both B2B (whole sale) and B2C (consumer) markets.
• Strong understanding of customer acquisition processes, sales funnel management, and CRM tools.
• Experience in analyzing market trends, identifying growth opportunities, and responding to competitive threats.
• Ability to build and maintain long-term client relationships, ensuring customer satisfaction and loyalty.
• Previous exposure to cross-functional collaboration involving marketing, product, and operations teams.

Interested candidates may apply to [email protected],

REDtone Technologies Jobs May 2025