OPay Inc Jobs Manager POS Merchant Onboarding and KYC Operations

June 5, 2025 admin

OPay Inc Jobs Manager POS Merchant Onboarding and KYC Operations:

Organization: OPay Inc

𝐖𝐄’𝐑𝐄 𝐇𝐈𝐑𝐈𝐍𝐆
Manager POS Merchant Onboarding and KYC Operations
𝐉𝐨𝐛 𝐒𝐮𝐦𝐦𝐚𝐫𝐲:
We’re looking for an experienced Manager to lead our POS Merchant Onboarding and KYC Operations team in Lahore, Pakistan. The ideal candidate will have a strong background in merchant onboarding, KYC, and team management, with excellent leadership, communication, and problem-solving skills. If you’re a motivated and results-driven professional, apply now to join Opay Pakistan’s dynamic team!

𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
𝐌𝐞𝐫𝐜𝐡𝐚𝐧𝐭 𝐎𝐧𝐛𝐨𝐚𝐫𝐝𝐢𝐧𝐠: Develop and implement efficient onboarding processes for new POS merchants.
𝐊𝐘𝐂 (𝐊𝐧𝐨𝐰 𝐘𝐨𝐮𝐫 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫): Oversee the KYC process, ensuring compliance with regulatory requirements.
𝐓𝐞𝐚𝐦 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 Lead and manage a team of onboarding specialists, providing guidance, training, and coaching.
𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭: Continuously review and improve onboarding processes to enhance customer experience and efficiency.
𝐑𝐢𝐬𝐤 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Identify and mitigate potential risks associated with merchant onboarding.
𝐒𝐭𝐚𝐤𝐞𝐡𝐨𝐥𝐝𝐞𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Collaborate with internal stakeholders, such as Business Partners, to ensure seamless onboarding and resolve issues.
𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧: Coordinate with Business Partners on different projects and daily matters to ensure smooth operations.
𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬: Provide regular reporting and analytics on onboarding performance.

𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:

Bachelor’s degree in Business Administration, Finance, or related field
Minimum 5 years of experience in banking or related field, with expertise in merchant onboarding and KYC
At least 2 years of team management experience
Excellent leadership, communication, and problem-solving skills.

𝐖𝐡𝐚𝐭 𝐖𝐞 𝐎𝐟𝐟𝐞𝐫: