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GSK Glaxo Smith Kline Jobs Customer Services & Logistics Planner



GSK Glaxo Smith Kline Jobs Customer Services & Logistics Planner

Job Purpose:ย Execution of logistics processes for product inbounds, in-market stock and customer services to the trade and institution customers.

Key Responsibilities

  • Point of contact to Commercial/customers/distributors/LSPs for current inventory availability, physical inventory/batch status, and reconciliation of discrepancies.
  • Support CSLM in stock rationing at all in-market distribution centers to maintain optimum stock levels to stationsโ€™ demand for outbound supplies.
  • Liaise with Logistics Control Tower, local Customs Clearance agents and other LSPs to ensure timely movement of imported stock.
  • Facilitate CSL Manager in achieving inbound freight management KPIs and regional reporting.
  • Liaise with logistics control tower and supplying site for required shipping documents for timely custom clearance.
  • Monitor mode of transportation for all inbound (imported) shipments and optimize the same to achieve minimum freight cost while considering stock position and shelf life requirements.
  • Inform Commercial/distributors/customers and LSPs of planned inbound supply and instruct of stock shortages or stock-outs that will impact supply based on information from the RSDH
  • Develop various reports such as Sales and Inventory Tracker, Imports Tracker and OTIF for decision making to maintain required service level.
  • Work hand-in-hand with operations to improve upon different KPIs such as Productivity, Warehouse Capacity Utilization and OTIF.
  • Ensure the integrity of Material Master and Customer data (for logistics movements and order/invoice processing) within the local systems used.
  • Execute write off process quarterly to ensure all non saleable stock is provisioned and incinerated.
  • Liaise with LSPs and local authorities to manage in-market logistics activities for Pack Changes, Discontinuations, first-time new product importation, free samples, clinical trial deliveries, Tender samples etc

Why You?



  • Basic qualifications
  • Graduate โ€“ Bachelor Degree


Preferred Qualifications

  • Financial Budgeting
  • Team Management
  • Analytics Apply

GSK Glaxo Smith Kline Jobs Customer Services & Logistics Planner

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