Faysal Bank Ltd Jobs Social Media Community Manager
Faysal Bank Ltd Jobs Social Media Community Manager:Hiring Social Media Community Manager for Faysal Bank, Karachi.
Duties:
- Handle & manage customer queries on social media platforms. Generate leads including Facebook, Twitter, LinkedIn & Instagram.
- Manage & direct sales leads to Business Channels.
- Develop brand awareness and online reputation.
- Respond to comments and customer queries in a timely manner. Monitor customer reviews for onward escalation to business as per escalation grid.
- Organize and participate in events to build community, boost brand & product awareness.
- Provide innovative solutions to existing & potential customers to increase the wallet size.
Requirements: - BBA or MBA with 3 – 4 years of experience in digital media functions or versatility in any Branch Banking or Call Center role.
- Strong verbal & written communication skills.
- Awareness of usage of social media tools as per prescribed official scripts and responses.
- Must have a good eye for trends & understanding of social media metrics.
- Able to build strong relationships in order to interact with key contacts in Consumer Segments.
Eligible candidates may share CVs at [email protected] before 17th June’19 with position title in subject.
Faysal Bank Ltd Jobs Social Media Community Manager
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