Airlink Communications Jobs March 2026

March 26, 2026 admin

Airlink Communications Jobs March 2026:

Organization: Airlink Communications

We’re Hiring: Customer Experience Manager
Location: Dolmen Mall Lahore

Join Airlink as “Customer Experience Manager” for our upcoming Apple Mono Store, iSelect by Airlink where you will lead the planning and execution of exceptional in-store experiences, ensure premium service standards and build strong customer relationships.

Customer Experience Manager is responsible for:

Lead and supervise the in-store customer experience team
Coach and train Customer Experience Executives for service excellence
Resolve escalated customer concerns efficiently and professionally
Set and track service KPIs, ensuring high-performance standards
Ensure visual merchandising, store ambiance and cleanliness are on point
Gather and analyze customer feedback to guide business improvements
Collaborate with sales and operations to enhance customer journeys

Requirements:

Bachelor’s\ Masters degree in Business, Marketing or a related field.
3–5 years of experience in a customer facing and team leadership role (retail/electronics preferred)
Strong leadership, communication and conflict-resolution skills
Passionate about customer satisfaction and team development
Comfortable with tech products and consumer electronics

Register & Apply Online

Airlink Communications Jobs March 2026 1 — **Press the Image to View Large & Clear Image**

We’re Hiring: Customer Experience Executive
Location: Dolmen Mall Lahore

Join Airlink as “Customer Experience Executive” for our upcoming Apple Mono Store, iSelect by Airlink where you’ll be the face of our brand—responsible for delivering exceptional in-store service and ensuring every customer walks away with a great experience

Customer Experience Executive is responsible for:

Greet customers warmly and understand their needs.
Guide customers through product features, offers and services.
Handle queries, complaints and after-sales support professionally.
Maintain visual merchandising and overall store cleanliness.
Collect customer feedback and share insights with the management team.
Support store operations, stock arrangement and daily reporting.

Requirements:

Bachelor’s degree or equivalent qualification.
1–2 years of experience in customer service, retail or sales (electronics/telecom preferred).
Strong communication and interpersonal skills.
Tech-savvy with knowledge of smartphones and smart gadgets.
Positive attitude and willingness to go the extra mile.