Pak Qatar Takaful Group Jobs October 2024

October 16, 2024 admin

Pak Qatar Takaful Group Jobs October 2024:

Organization: Pak Qatar Takaful Group

We are seeking a dynamic and experienced individual to join our team as Head of Motor Claims. This leadership role offers a unique opportunity to oversee and manage the entire motor claims process, ensuring efficient claims settlement and superior customer service.

Qualification & Experience Required:

· Bachelor’s degree in Commerce, Business Administration, Management, or a related field. A Master’s degree is preferred.
· Minimum of 7-10 years of experience in motor claims management within the insurance/takaful industry.

Skills Required:

· In-depth knowledge of general takaful products, motor claims, insurance policies, and regulatory requirements
· Strong leadership and team management skills
· Maintain good relationships with 3s and non-3s workshops all over Pakistan
· Good interpersonal and negotiation skills
· Strong analytical, negotiation, and decision-making abilities
· Excellent communication skills, both written and verbal
· Ability to manage multiple tasks in a fast-paced environment

Job Role:

· Lead and manage the motor claims department, ensuring timely and accurate processing of claims.
· Oversee claims investigations, assessments, and negotiations with clients, third parties, and service providers.
· Close co-ordinations with 3s and non-3s workshops
· Provide technical advice and support to the team of staff falling within the motor claims
· Collaborate with internal departments (underwriting, risk management) to streamline claims handling
· Strong analytical/presentation skill and analyze all claims to ensure optimal quality and prepare reports for various business units and monitor all chargeback expenses and provide report to management. Apply

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Pak Qatar Takaful Group Jobs October 2024 1 — **Press the Image to View Large & Clear Image**

We are looking for a dynamic Customer Service Officer who is quick to learn, adaptable, and willing to go the extra mile to ensure an exceptional customer experience. This is a junior-level position, perfect for candidates looking to grow in the financial services industry.

Qualification & Experience Required:

· Bachelor’s degree from a reputable institution
· Minimum 1 year of relevant experience preferably in Takaful / Insurance / Mutual Funds or Asset Management Companies (AMCs)
· A strong desire to learn and adapt in a customer-centric, fast-moving environment.

Skills Required:

· Strong problem-solving skills and a customer-first attitude, always willing to go the extra mile
· Ability to multitask and process information quickly in a fast-paced environment
· A dynamic, growth-oriented mindset with a passion for continuous learning
· Excellent interpersonal, communication, and negotiation abilities
· Proficiency in MS Office, especially Excel – Strong analytical skills are a must

Job Role:

· Participant Engagement: Serve as the primary point of contact for HNW participants, following up with them via calls and messages to gather required documentation and address requests raised by internal departments

· Negotiation & Problem Resolution: Handle negotiation calls with participants to resolve their concerns efficiently, ensuring smooth interactions and positive outcomes

· Complaint Handling: Address walk-in participants’ grievances with care and provide personalized resolutions to meet their needs

· Policy Communication: Draft basic policy-related letters, ensuring accuracy, and manage the scanning and dispatch of documents

· Relationship Management: Build and maintain strong relationships with participants, engaging with them via calls and in-person to resolve issues and provide outstanding service. Apply