Sapphire Retail Limited SRL Jobs May 2021

Sapphire Retail Limited SRL Jobs May 2021:

Organization: Sapphire Retail Limited (SRL)

We are looking for a Customer Care/Social Media Moderator in our Customer Experience Team in Lahore

· Respond to customer queries through social media channels, phone and email
· Resolve customer complaints and issues amicably within defined timelines and parameters

Requirements:

· Minimum Bachelor’s or equivalent qualification
· Minimum 1 year experience of call center/social media experience

Applicants meeting the desired criteria are required to send updated copy of resume at [email protected] by mentioning “Customer Care/Social Media Moderator” in subject line.

we are equal opportunity employer

We are looking for a Team Lead – Customer Experience in our Customer Experience Team in Lahore.

The incumbent holding this position would be responsible to:

· Oversee customer service operations team to ensure that all KPIs are being met
· Oversee day-to-day operations, Monitor team performance and submit report on metrics
· Handle escalations and overflow calls/emails

Requirements:

· Minimum Bachelor’s or equivalent qualification
· Minimum 2 years’ working experience in a Social Media Contact Center (Working on a Team Leader/QA position will be an added advantage)
· Experience in Content Moderation/Content Quality will be an added advantage

Applicants meeting the desired criteria are required to send updated copy of resume at [email protected] by mentioning “Team Lead – Customer Experience” in subject line.

we are equal opportunity employer

Sapphire Retail Limited SRL Jobs May 2021


Recent Posts

Masood Textile Mills Ltd MTM Management Trainee Officers Program 2021
DHL Global Forwarding Jobs June 2021
K-Electric Jobs June 2021
Hyundai Pakistan Jobs June 2021
Exide Pakistan Ltd Jobs June 2021
Indus News Jobs Associate Editor
Turnotech Inc Jobs BSS Team Lead
Serena Hotel HR Internship June 2021
Telemart Pvt Ltd Jobs June 2021
Petroleum Exploration Pvt Ltd Jobs June 2021
Lucky Foods Pakistan Jobs June 2021
Adamjee Life Assurance Co Ltd Jobs June 2021
Nishat Hotel & Properties Ltd Jobs Electrician
Pacsquare Technologies Jobs Manager People & Operations
Sarena Industries Jobs Manager / DGM Utilities
Hamdard Pakistan Jobs Area Sales Manager
Cambridge Garments Jobs Quality Controller
Kompass Pakistan Pvt Ltd Jobs Production Manager
Transworld Home Jobs Assistant Manager Research & Analysis
Zeta Technologies Pvt Ltd Jobs Assistant Manager VAS
Intagleo Systems Jobs Business Analyst
National Electric Power Regulatory Authority NEPRA Internship Program 2021
Pakistan Civil Aviation Authority PCAA Jobs June 2021
Oil & Gas Development Company Ltd OGDCL Jobs June 2021
Punjab Board of Investment & Trade PBIT Jobs June 2021
GENCO Holding Company Ltd GHCL Jobs June 2021
Ignite National Technology Fund Jobs June 2021
Information Technology University ITU Jobs June 2021
Pakistan Institute Of Medical Sciences PIMS Jobs June 2021
Pak-China Investment Company Ltd Jobs Managing Director