Khushhali Microfinance Bank Limited Jobs March 2026

Khushhali Microfinance Bank Limited Jobs March 2026:

Organization: Khushhali Microfinance Bank Limited

Khushhali Microfinance Bank Limited is looking for Assistant Manager- ADC Operations.

Email your resumes at: [email protected] Mention position title in subject.

Please note it’s a full-time position based at our Corporate Office – Gulberg Green, Islamabad.

Who are we looking for?

• Preferably Masters (major in Business Administration, Finance, IT or similar discipline) from a HEC recognized / overseas University.
• Minimum 10-year banking experience (preferably in ADC/ATM Operations).
• Preference will be given to Candidates with Hands-on Experience on T24 and migration.

Key Responsibilities:

• ADC 1-Link transactions settlements/reconciliations.
• RAAST transactions reconciliation and disputes management.
• Coordination with respective vendor for adherence to timelines & stationary management.
• Review of 1-link SOC & take up with ADC Tech, BSAS, Product team to align SOC & system accordingly.
• Periodical/Daily review/Supervision for ATM Card transactional reconciliation and settlement thereon.
• Coordination with relevant vendor/agent for timely transactional dispute resolution.
• Supervision of ATM excess cash GL review, ensure posting, monitoring, balancing & settlement
• Be the focal point for coordination & resolution of Customer complaints related to Debit Cards & disputed transactions.
• SDRS/MPG Disputed Cases review and authorization processing in system
• Debit card status hot marking status review, report preparation, authorization in IRIS (75+ days where card not delivered to customers)
• Preparations of ADC OPS related requirement initiation in HDMS raising BRDs, UATs & post deployment verifications.
• ADC ops new initiatives, Internal processes, SOPs revision and update.
• Coordination with KMBL branches & ATM Operations Desk for resolution of Customer Complaints within allotted TATs.
• Monitor MIS of logged calls, issue resolution & periodically report.
• Supervision of periodic (monthly/quarterly/annual) SBP and internal/External reporting on Card, Transactions & ATM Operations.
• Coordination with internal stakeholders (DRC, ITD etc.) and external (Vendors etc.) stakeholders for required data/information and onward reporting thereon.
  Focal point for SBP, Vendor, periodic bills/invoices related to ADC operations and coordinate for approval and payment thereon.

Skills:

• Excellent interpersonal skills.
• Sound knowledge of financial transactions & ADC.
• Good time management skills.
• Able to adapt to a changing environment and work under pressure.
• Proficient in MS Office Suite.
• Exhibits and upholds KMBL’s values and social performance objectives.

Khushhali Microfinance Bank Limited is looking for Officer ASB & Compliance.

Email your resumes at: [email protected] mention position title in subject.

Please note it’s a full-time position based at our Corporate Office – Gulberg Green, Islamabad.

Who are we looking for?

• Graduate degree in Business Administration or Finance from an HEC recognized/overseas university. Certification in IBP will be an added advantage.
• Minimum 3 years of banking experience preferably in banking operations in any commercial bank.

Key Responsibilities:

• Maintenance & updating of Bank wide Authorized Signatory Book.
• Coordination with Branches, Area Offices and Corporate Office for signatory’s management (addition/deletion) as per staff onboarding, movements, resignations etc.
• Ensure permanent deletion of signatures on timely basis.
• Ensure timely circulation of updated ASB for branch use.
• Against critical observations of compliance audits (as shared by branch ops and CAD), prepare branch circulations in coordination with MBO.
• Gather and update ops responses on compliance items on Risk Nucleus.
• RAS portal management on behalf of Ops Governance.
• Prepare, review, refine and recommend changes in banking operational policies and procedures to maximize productivity, remove redundancies, mitigate risks & drive regulatory compliances.
• Support stakeholder in new and updated policies/procedures and reviews (departmental & cross functional) with respect to control environment, service quality standards and monitoring etc.
• Update stakeholders on new policies, procedures, operational arrangements, system enhancement etc. as applicable.
• Review reoccurring operational issues and develop solutions to mitigate / eliminate them.
• Assist & support line management in development of internal SOPs, governing documents, and their implementation across KMBL.
• Effective stakeholder management to resolve review/feedback gaps for timely roll-out of SOPs.
• Ensure proper reporting and visibility on bank wide P&P availability and updating status.
• Backup of BCP officer by gaining full knowledge of their domains, documents, operating models, yearly plans and stakeholder interaction.
• Any other assignment assigned by line manager.

Skills:

• Knowledge of SBP & SECP regulations is a pre-requisite.
• Strong analytical, interpersonal, communications and presentation skills.
• Sound understanding of banking regulations. Incumbent’s role as banking operations trainer will be an added advantage.
• Proficient in MS Office suite, especially Word, Excel, & PowerPoint.
• Willing to travel across KMBL network.
• Exhibits and upholds KMBL’s values and social performance objectives.

Khushhali Microfinance Bank Limited is looking for Officer Settlement and Dispute Resolutions.

Email your resumes at: [email protected] mention position title in subject.

Please note it’s a full-time position based at our Corporate Office – Gulberg Green, Islamabad.

Who are we looking for?

• Preferably Masters (major in Business Administration, Finance, IT or similar discipline) from a HEC recognized / overseas University.
• Minimum 03 years banking experience (preferably in ADC/ATM Operations).
• Preference will be given to Candidates with Hands-on Experience on IRIS, T24, Sparrow, MS Office.

Key Responsibilities:

• ADC 1-Link transactions settlements/reconciliations.
• RAAST transactions reconciliation.
• P2M Merchants Disputes settlement.
• ATM & P2M transactions reconciliation and settlement thereon.
• Be the focal point for coordination & resolution of Customer complaints related to P2M & transactions.
• Resolutions on SDRS/MPG Portal for disputed Transactions (Issuer)
• Coordination with relevant vendor/Banks/SBP/1Link for timely transactional dispute resolution.
• Maintain MIS of logged complaints, issue resolution & periodically report.
• Back up of Officer Settlement & Reconciliations
• Any other Task assigned by line Manager
• Responsible for periodic (monthly/quarterly/annual) SBP and internal/External reporting on Card, Transactions & ATM Operations.
• Periodical reporting on Debit Cards/ATMs transactional reconciliation to stakeholders including F&A, Paypak & SBP etc.
  Review of 1-link periodic SOC & take up with ADC Tech, BSAS, Product team to align SOC & system accordingly.
• Perform UAT related to ADC Transactions & reporting.
  Focal point for periodic bills/invoices related to ADC operations and coordinate for approval and payment thereon.

Skills:

• Excellent interpersonal skills.
• Sound knowledge of financial transactions & ADC.
• Good time management skills.
• Able to adapt to a changing environment and work under pressure.
• Proficient in MS Office Suite.
• Exhibits and upholds KMBL’s values and social performance objectives.

Khushhali Microfinance Bank Limited Jobs March 2026