Edenrobe Jobs Social Media Moderator

Edenrobe Jobs Social Media Moderator: We are looking for a Social Media Moderator with minimum 1-2 years of relevant experience.
Education: Minimum Bachelors
Salary Range: 25,000 – 30,000

JD:

  • Generate customized responses to queries received on all social media platforms, in order to provide excellent customer experience
  • Actively engage/converse with existing or new potential customers
  • Keep abreast with the latest information with respect to the products, policies and procedures for effective customer handling
  • Coordinate with external teams to resolves customer queries/complaints timely
  • Monitor and select relevant or trending conversations online, and seed the brand into the discussion

Skills:

  • Excellent communication skills; fluent in written and spoken English language
  • Strong skills of Repute Management over Social Media platforms
  • Ability to take control of and resolve customer issues
  • Ability to adapt quickly to changing customer expectations and needs; ability to be a self-starter who is comfortable taking the initiative and possesses strong decision-making abilities
  • Able to work under tight deadlines and pressure situations

Position is based in Karachi. Apply at [email protected] mentioning the position “Social Media Moderator” in the subject line.

Edenrobe Jobs Social Media Moderator

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