Citi Bank Jobs TTS Client Operations Head
Citi Bank Jobs TTS Client Operations Head
Position: TTS Client Operations Head
Location: Karachi, Pakistan
The position covers TTS Client Operations and will be responsible for leading & managing approx. 76 Staff.
The holder of this job will be a member of the MEA TTS CO Leadership Team, the Pakistan Franchise Management team and will interact with various business seniors at country, cluster and regional level.
Qualifications:
- Minimum of a Bachelor’s degree
- 12-15 years banking experience
- A Minimum of 8/10 years in O&T / Operations & Service
Knowledge/Experience:
- In-depth knowledge of operations policies, procedures and local regulatory requirements related to TTS CO.
- Experience in Country TTS CO function roles or in a similar scale role.
- Superior skills to continually measure, enhance and optimize operations related functions
- Ability to fully comprehend and impact the ‘full picture’ along with other key players in other functional areas and Country Franchise
- Very good knowledge of core Citi Systems
- Excellent knowledge of internal Compliance requirements and MCA/GRC process
- Experience in budget management
- Knowledge of Continuity of Business process
Skills:
- Excellent people management and leadership skills to manage diverse teams
- Negotiation and strong influencing
- Excellent interpersonal and communication skills
- Analytic thinking and problem solving
- Coaching and training
- Teamwork and ability to motivate
- Strong Risk & Control awareness and knowledge of control practices
- Fluency in English
Competencies:
- Organisational & team building skills
- Managing large organisations
- Planned & result oriented approach
- Resilience & Self-motivation
- Organizational Savvy
- Flexibility to react to changing priorities Apply
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