Bank AL Habib Jobs December 2024
Bank AL Habib Jobs December 2024:
Organization: Bank AL Habib
Bank AL Habib is looking for a Customer Support Officer
Eligibility Criteria
Qualification: Minimum Bachelor’s Degree
Department: Customer Services Division
Experience: Minimum 1-year banking experience
Job Requirements & Responsibilities:
- Attend and greet customers
- Ensure that the Branch Health Checklist (as per SQ Checklist) is completed by physically checking all areas
- Report any service issues encountered to the SQ and the respective Branch Manager
- Guide customers to the relevant desks for the desired service
- Ensure all relevant instruments i.e., deposit slips/brochures and other marketing material are available
- Provide complete information on products/services to customers
- Resolve customer’s queries and complaints of routine nature
- Register customer complaints in the Complaint Management System and maintain an MIS
- Monitor Service Standards & Branch Ambience and send reports weekly
- Educate/introduce customers on the use of Net-Banking (AL Habib Mobile Application), Call Center, and other digital channels
- Check the Complaint box along with BM/OM and ensure they are registered in the system
Skills: Confident individual, excellent customer service, interpersonal communication skills.
Location: Karachi, Hyderabad, Multan, Gujranwala, Faisalabad, Lahore, Islamabad, Peshawar, Mardan, Jhelum
Interested candidates may apply online through https://www.bankalhabib.com/careers by 06th December 2024
Bank AL Habib is looking for a Service Quality Officer
Eligibility Criteria:
Qualification: BBA /BA
Department: Customer Services Division
Experience: Minimum 1 year banking experience
Job Requirements& Responsibilities:
Purpose & Functions: To ensure Customer Services & Quality Services Dimensions complying with all Service Standards of the bank.
Functional Duties & Responsibilities: Implement service monitoring tools and drive process improvement initiatives of all segments of the bank to meet customer expectations.
Work Responsibilities:
- Service Monitoring:
- Analytics & Process Improvement:
- Compliance
- Work on the special assignments
Required skills & competencies: Banking Knowledge Skills & Attitude: Excellent customer service skills and conflict management skills, Positive minded, Interpersonal Skills, Excellent communications Skills & confident
Training: Basic Banking Training & specialized Training in quality assurance
Location: Karachi, Hyderabad, Sahiwal
Interested candidates may apply online through https://www.bankalhabib.com/careers by 06th December 2024
Bank AL Habib Jobs December 2024
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