Avery Dennison Jobs Customer Service Officer
Avery Dennison Jobs Customer Service Officer
Job Description
- Process sales and order so that customer orders are dispatched, invoiced, and paid accurately and on time
- To maintain daily sheets of orders, approvals and dispatch.
- Receive purchase order from factory.
- Co-ordinate with production, planning and supply chain for raw material availability.
- Upload variable data on our online system as per order form received from customers.
- Book orders in ORACLE system and get sales order number.
- Handle complaints of customers and co-ordinate with QC and production to rectify the issue.
- Answer internal and customer enquires on product availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately.
- Communicate with staff from other areas in the organization, such as production, warehouse, transport, or distribution, to confirm the status of orders and resolve customer complaints.
- Use databases or other computerized systems to maintain up-to-date customer records; to track the status of orders and deliveries to generate sales reports and statistics.
Qualifications
- Graduation Degree. Masters degree is a plus.
- Excellent customer service skills
- Good IQ & EQ
- Analytical Skills, Good communication skills, Listening skills.
Additional Information
- Females are encouraged to apply.
- Pick & drop Facility for female candidates. Apply
Avery Dennison Jobs Customer Service Officer
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