Zong CMPak Ltd Jobs November 2023

Zong CMPak Ltd Jobs November 2023

Organization: Zong CMPak Ltd

Job Title: Assistant Manager Sales Operations

Department: Sales & Distribution

Reporting to: Senior Manager Operations & Reporting

Location: Islamabad

Job Type: Permanent

Job Purpose:

• To manage franchise operations, commissions, risk & Audit and vendor management

Job Responsibilities:

• Responsible for managing the progress of embedded integrity project for S&D.
• Responsible for managing internal & external Audit requirements, queries & data provision.
• Responsible for monitoring and review of S&D Internal Control Matrix and consequent compliance.
• Monitoring the Sales Channel Commission processing and timely disbursement while keeping a close check on the periodic payout trends.
• Management of S&D related vendor payments, SLA compliance, payment status monitoring and relevant risk controls and problem resolution.
• Management of Purchase Requisitions for all S&D related projects and problem resolution.
• Responsible for management of franchise channel operations including induction, termination, change of ownership etc. as well as channel support and ad-hoc problem resolution in coordination with Legal & Regulatory.
• Monitoring S&D BPR Projects and relevant reporting to CAD Management.
• Overall Policy & Process management & Compliance in processes.
• Managing the entire operations team including responsibilities of franchise operations, commission management, ERP Management.
• Project management for all planned or ad-hoc Operations related projects.

Eligibility Criteria (Education, Knowledge, Experience and Skills):

Education:

• Minimum of Bachelors degree however Master in Business will be preferred

Work Experience:

• Candidate should hold minimum 5 years of experience in similar role

Skills – Generic:

• Takes Ownership
• Strong Follow up Skills
• Team Management
• Effective problem Solving Skills
• Interpersonal & Communication Skills Self Motivated and confident
• Time & Stress Management

Skills – Job Specific:

• Detailed Understanding of Telecommunication Sales Eco system
• Well versed with sales operation
• Expertise and domain level knowledge in process development and risk mitigation

Location: Islamabad Apply

Job Title: Grid Manager

Department: Commercial

Reporting to: Regional Sales Manager

Job type: Permanent

Location: D.I Khan

Job Purpose:

Grid Manager will be responsible for managing & achieving all major KPIs of Sales, Revenue, Business Development, Mobile Broadband, Trade Visibility, Channel Universe Development and Cell Sites Utilization in the assigned territory/ grid/ area.

Job Responsibilities:

Sales:

• Concentrate on revenue growth from 3G, 4G sales including handset sales by deploying new smartphone shops and enhance the quality of existing retailers/ smartphone shops.
• To ensure quality of gross ads, 3G/4G gross add.
• To ensure Channel Expansion (SIM Selling, ML, VAS, MNP, MBB, ECATs, Postpaid) by identification of high potential areas within the grid.
• Ensure that timely purchase orders are placed by Franchises to ensure availability of stock at all times.

Customer Services:

• Handle end to end Complaint Management, CSI Monitoring, Quality Assurance and customer experience management at franchise.

Planning:

• Identify untapped areas in the assigned territory and guide teams to increase retail penetration.
• Guide BDOs in planning sales routes.
• Prepare and submit sales forecast for Sims, scratch cards, Mini load & Recharge on daily / weekly / monthly / basis for effective sales planning.
• Plan with Regional Sales Head localized sales promos in areas of low sales performance and low network utilization.

Team Management & Supervision:

• Ensure that staff and retailers are fully trained and equipped with company product knowledge.
• To make periodic visits to the market and ensure stock availability in the entire territory.
• To ensure that the channel partners stay abreast with all the developments in terms of SOP’s, discipline, Targets and Trade Promotions.

Merchandising:

• Responsible for availability of POS material at the outlets.

Business Development:

• Coordinate with the Marketing and Channel teams regarding BTL activities, trade promotions, business development and special events in the grid.

Eligibility Criteria (Education, Knowledge, Experience and Skills)

Education:

• Minimum Bachelor’s degree is required

Work Experience:

• Minimum 2 years or more on same level

Skills – Job Specific:

• Sales knowledge
• Business acumen
• Interpersonal skills
• Negotiation skills
• Computer-specific skills

Skills – Generic:

• Integrity
• Analytical Skills
• Teamwork
• Adaptability
• Time Management
• Good Presentation Skills
• Interpersonal & Negotiation Skills

Location: Dera Ismail Khan Apply

Job Title: Assistant Manager M2M & ESS Product Development

Department: Govt. & Corporate Sales

Reporting to: Assistant Manager Coverage Solution, M2M & IOT

Location: Islamabad

Job Type: Permanent

Job Purpose:

• Develop coherent & flexible M2M/IOT solutions plus Platforms by leveraging CMPak capabilities and partnerships to create propositions for Enterprise Market.
• Drive end-to-end activities for the product planning and execution throughout the Product Lifecycle, including gathering and prioritizing product and customer requirements by working closely with Engineering, Sales & other stakeholders
• Support HQ and regional teams to ensure revenue and customer satisfaction goals are met.

Job Responsibilities:

• Coordinate with the regional team for all M2M Products, follows up sales activity, collaborating with the sales team in the identification of opportunities and problems and their correct exploitation/solution.
• Develop detailed external sales/marketing tools such as playbooks, solution briefs, and presentations to effectively showcase product capabilities.
• Manage day-to-day operational activities of the Machine to Machine (M2M) portfolio and IOT portfolio
• Develop sales forecasts, business cases, competitive analysis, and other insights for the M2M products portfolio.
• Provide detailed insight into emerging opportunities and conduct market research to determine user needs through competitive market gap analysis and evaluating the viability of new products.
• Drive product development by working closely with Partners, technology and other stakeholders ensuring end-to-end delivery.
• Develop strategic partnership alliances with local ICT companies, Startups, system integrators and software service providers to launch M2M solutions for B2B customers.
• Manage interdepartmental coordination and meetings pertaining to cross-functional teams Own product roadmap and identify document Use Cases that will define product delivery priorities and timeline.
• Carry out trainings to ensure that Sales and business support functions are adequately trained on M2M offerings.

Eligibility Criteria (Education, Knowledge, Experience and Skills):

Education:

• Bachelor’s degree or higher in a related field of study Engineering and MBA Degree will be preferred

Work Experience:

• 3-5 years experience in M2M/IOT field.

Skills – Generic:

• Business Communication & Presentation Skills
• Business Acumen & Customer Focus
• Analytics & reasoning
• Creative Thinking

Skills – Job Specific:

• Hands-on experience in defining and developing requirements for the launch of innovative products and services in the ICTM2MIoT space
• Well versed in technologies & systems implemented in a telco environment
• Results-oriented and self-motivated with the ability to take charge or play a supporting role with experience in marketing segments.
• Excellent Knowledge of Industry development related to innovative & emerging technologies.
• Building new Partnerships and proven ability to drive complex projects with minimal oversight
• Should be Proficient in MS office skills including Excel, PowerPoint & Word

Location: Islamabad Apply

Zong CMPak Ltd Jobs November 2023