Standard Chartered Bank SCB Jobs November 2024

November 8, 2024 admin

Standard Chartered Bank SCB Jobs November 2024

Organization: Standard Chartered Bank SCB

Position: Manager Production System Support

Job Summary: To ensure a successful delivery of Information Technology services to local customers for the specific business project assigned in order to achieve complete customer satisfaction.

Key Responsibilities

To ensure a successful delivery of Information Technology services to local customers for the specific business project assigned in order to achieve complete customer satisfaction.
To Analyse, detect, identify technical issue and provide valid RCA and remedy for the problem
Business requirements need to be structured in SQL queries and data extraction for different units should be as per Turn Around Time.
Maintaining overall Turn Around Time is a must requirement and escalation of any issue is required where Turn Around Time seems to exceed or will exceed
Provide Technology analysis support for applications/data and translating user requirements for software development/data extraction teams.
Create and interpret process maps and flowcharts.
Responsible to assist and support Senior staff during all Applications related Regulatory and non-Regulatory audits.
To have regular meetings with stakeholders to address/track relevant issues and Ensure that all policies and procedures are considered and well implemented.
Responsible to ensure Data extraction for Regulatory, Central Bank/Internal and external Audits should be provided on urgent basis define as per Turn Around Times. Also ensure data governance related policies are strictly followed.
Responsible to ensure solution provisioning and implementations of all local automations and provide support for non-channel local applications.
Responsible to make sure that all governance / compliance related matters are taken care. Onboarding of new applications, Contract renewals etc.
Responsible to coordinate and ensure compliance related to Third Party vendors of Application support area.
To ensure significant problems are escalated to appropriate business level promptly and Ensure Zero escalation from stakeholders.
Any other task assigned by the Manager.

Skills And Experience

SQL
Service Request Management
Collaboration
MS Office
Stakeholder management
Effective communication
Action Oriented
Adaptive

Location: Karachi Apply

Position: Law Enforcement Coordination Officer

Job Summary: This role will be responsible to carefully examine and process cases and queries received from various law enforcement authorities within set turnaround time.

Key Responsibilities

Adherence to SLA (Service Level Agreements) & DOI (Departmental Operating Instructions) and Key Control Standard
Maintain thorough knowledge of bank products across all segments
Ensure all Key Risk Indicators and Operational Risks are addressed, appropriately dealt with and resolved.
Proactively identify and analyse inherent risks within the department and recommend ways of minimizing risk
Ensure adherence to all CST (Control Sample Testing) and HCL (Health Checklist)

Competencies

Action Oriented
Collaborates
Customer Focus
Courage

Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements

Skills and Qualification