Standard Chartered Bank SCB Jobs November 2024

Standard Chartered Bank SCB Jobs November 2024

Organization: Standard Chartered Bank SCB

Position: Manager Production System Support

Job Summary: To ensure a successful delivery of Information Technology services to local customers for the specific business project assigned in order to achieve complete customer satisfaction.

Key Responsibilities

• To ensure a successful delivery of Information Technology services to local customers for the specific business project assigned in order to achieve complete customer satisfaction.
• To Analyse, detect, identify technical issue and provide valid RCA and remedy for the problem
• Business requirements need to be structured in SQL queries and data extraction for different units should be as per Turn Around Time.
• Maintaining overall Turn Around Time is a must requirement and escalation of any issue is required where Turn Around Time seems to exceed or will exceed
• Provide Technology analysis support for applications/data and translating user requirements for software development/data extraction teams.
• Create and interpret process maps and flowcharts.
• Responsible to assist and support Senior staff during all Applications related Regulatory and non-Regulatory audits.
• To have regular meetings with stakeholders to address/track relevant issues and Ensure that all policies and procedures are considered and well implemented.
• Responsible to ensure Data extraction for Regulatory, Central Bank/Internal and external Audits should be provided on urgent basis define as per Turn Around Times. Also ensure data governance related policies are strictly followed.
• Responsible to ensure solution provisioning and implementations of all local automations and provide support for non-channel local applications.
• Responsible to make sure that all governance / compliance related matters are taken care. Onboarding of new applications, Contract renewals etc.
• Responsible to coordinate and ensure compliance related to Third Party vendors of Application support area.
• To ensure significant problems are escalated to appropriate business level promptly and Ensure Zero escalation from stakeholders.
• Any other task assigned by the Manager.

Skills And Experience

• SQL
• Service Request Management
• Collaboration
• MS Office
• Stakeholder management
• Effective communication
• Action Oriented
• Adaptive

Location: Karachi Apply

Position: Law Enforcement Coordination Officer

Job Summary: This role will be responsible to carefully examine and process cases and queries received from various law enforcement authorities within set turnaround time.

Key Responsibilities

• Adherence to SLA (Service Level Agreements) & DOI (Departmental Operating Instructions) and Key Control Standard
• Maintain thorough knowledge of bank products across all segments
• Ensure all Key Risk Indicators and Operational Risks are addressed, appropriately dealt with and resolved.
• Proactively identify and analyse inherent risks within the department and recommend ways of minimizing risk
• Ensure adherence to all CST (Control Sample Testing) and HCL (Health Checklist)

Competencies

Action Oriented
Collaborates
Customer Focus
Courage

Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements

Skills and Qualification

• Minimum Bachelor’s degree
• Good knowledge of banking operations
• Good communications and interpersonal skills
• Team player
• Ability to act as a change agent

Location: Karachi Apply

Standard Chartered Bank SCB Jobs November 2024