PTCL Jobs November 2023

November 3, 2023 admin

PTCL Jobs November 2023

Organization: PTCL

Position: Manager Client Management (BPO Islamabad)

PTCL Group Vision & Values:

With a clear vision to become the largest technology player and the natural champion driving the digital transformation of Pakistan, PTCL Group is guided by a set of our unified core values:

Be Resilient
Think Big,
Win Every Battle
Value Success.

IN THIS ROLE YOU WILL

Responsible for supporting business development for BPO. which includes but not limited to the following:

Sales lead generation.
Prospecting and Cold Calling.
Administratively managing existing accounts where required.
Preparing draft copy for proposals and business Case.
Coordination with internal departments to complete the deal cycle.

HOW CAN YOU EXPRESS YOUR TALENT?

Identify and develop new business leads and convert them to opportunities.
Account Management and follow up with existing clients as and when required by management.
Prepare necessary documents and presentations for lead nurturing and deal closure.
Maintain payments details for each client.
Assist in preparation of Business Cases for BPO projects.
Assist the in the Manager Business Development development in monitoring of related CS project plans.

WHAT YOU NEED TO BE SUCCESSFUL

Qualification

Preferably MBA from a reputable university.

Competencies:

Should be updated BPO projects related information.
Should have knowledge of BPO Market and trends.
Good Communication and Presentation Skills.
Proficient computer skills, especially Microsoft Office applications (Word, Excel and PowerPoint). Apply

Position: Executive Priority Services-Government & Priority Sales (Lahore)

IN THIS ROLE YOU WILL

Deal, monitor and coordinate with the performance of Corporate Services Executive who are tagged with high revenue generating corporate accounts.
Be responsible to develop a relationship with the customer retention through overall portfolio management which includes Revenue Monitoring/Churn Management/Customer Satisfaction.

HOW CAN YOU EXPRESS YOUR TALENT

Effectively and efficiently manage assigned corporate portfolio to proactively identify issues and challenges.
Ensure adherence to relevant standard operating procedures and company/PTA policies.
Maintain desired customer services delivery TAT`s and ensure high satisfaction ratio & Acceptable complaint ratio of assigned corporate accounts through CSAT/Trim surveys.
Ensure proper implementation & deadlines of all initiatives/projects assigned by keeping a strong liaison with internal and external teams.
Ensure portfolio management KPI`s including revenue enhancement and retention of assigned customers.
Achieve quantitative and qualitative Sales/Revenue targets as communicated through monthly/quarterly assigned targets.

WHAT YOU NEED TO BE SUCCESSFUL

Qualification:

Minimum Bachelor`s Degree, preferably MBA

Competencies:

Communication Skills
Customer Relationship Management & Retention
Presentation Skills Apply

Position: Senior Manager Retail Sales (Faisalabad, and Abbottabad)

IN THIS ROLE YOU WILL

Meet the following sales KPIs:

Gross Adds, 4G conversion, QOS & Acquisition revenue
Recharge (Issuance / Customer Recharge)
MFS
PTCL Sales

HOW CAN YOU EXPRESS YOUR TALENT

Manage profitability of channel partners and derive performance on monthly basis
Build Retail in your Business Unit (BU) by increasing EVC and BVS retailers on an ongoing basis
Manage performance of Area Retail Managers (ARM) and build an engaged team
Build channel capacity as per business plan and add new franchise partners in your Business Unit (BU)
Manage profitability of BU by closely monitoring.
Network utilization and site profitability

Qualification: