PTCL Jobs November 2023



PTCL Jobs November 2023

Organization: PTCL

Position: Manager Client Management (BPO Islamabad)

PTCL Group Vision & Values:

With a clear vision to become the largest technology player and the natural champion driving the digital transformation of Pakistan, PTCL Group is guided by a set of our unified core values:

  • Be Resilient
  • Think Big,
  • Win Every Battle
  • Value Success.

IN THIS ROLE YOU WILL

Responsible for supporting business development for BPO. which includes but not limited to the following:

  • Sales lead generation.
  • Prospecting and Cold Calling.
  • Administratively managing existing accounts where required.
  • Preparing draft copy for proposals and business Case.
  • Coordination with internal departments to complete the deal cycle.

HOW CAN YOU EXPRESS YOUR TALENT?

  • Identify and develop new business leads and convert them to opportunities.
  • Account Management and follow up with existing clients as and when required by management.
  • Prepare necessary documents and presentations for lead nurturing and deal closure.
  • Maintain payments details for each client.
  • Assist in preparation of Business Cases for BPO projects.
  • Assist the in the Manager Business Development development in monitoring of related CS project plans.

WHAT YOU NEED TO BE SUCCESSFUL

Qualification

  • Preferably MBA from a reputable university.

Competencies:

  • Should be updated BPO projects related information.
  • Should have knowledge of BPO Market and trends.
  • Good Communication and Presentation Skills.
  • Proficient computer skills, especially Microsoft Office applications (Word, Excel and PowerPoint). Apply

Position: Executive Priority Services-Government & Priority Sales (Lahore)

IN THIS ROLE YOU WILL

  • Deal, monitor and coordinate with the performance of Corporate Services Executive who are tagged with high revenue generating corporate accounts.
  • Be responsible to develop a relationship with the customer retention through overall portfolio management which includes Revenue Monitoring/Churn Management/Customer Satisfaction.

HOW CAN YOU EXPRESS YOUR TALENT

  • Effectively and efficiently manage assigned corporate portfolio to proactively identify issues and challenges.
  • Ensure adherence to relevant standard operating procedures and company/PTA policies.
  • Maintain desired customer services delivery TAT`s and ensure high satisfaction ratio & Acceptable complaint ratio of assigned corporate accounts through CSAT/Trim surveys.
  • Ensure proper implementation & deadlines of all initiatives/projects assigned by keeping a strong liaison with internal and external teams.
  • Ensure portfolio management KPI`s including revenue enhancement and retention of assigned customers.
  • Achieve quantitative and qualitative Sales/Revenue targets as communicated through monthly/quarterly assigned targets.

WHAT YOU NEED TO BE SUCCESSFUL

Qualification:

  • Minimum Bachelor`s Degree, preferably MBA

Competencies:

  • Communication Skills
  • Customer Relationship Management & Retention
  • Presentation Skills Apply

Position: Senior Manager Retail Sales (Faisalabad, and Abbottabad)

IN THIS ROLE YOU WILL

Meet the following sales KPIs:

  • Gross Adds, 4G conversion, QOS & Acquisition revenue
  • Recharge (Issuance / Customer Recharge)
  • MFS
  • PTCL Sales

HOW CAN YOU EXPRESS YOUR TALENT

  • Manage profitability of channel partners and derive performance on monthly basis
  • Build Retail in your Business Unit (BU) by increasing EVC and BVS retailers on an ongoing basis
  • Manage performance of Area Retail Managers (ARM) and build an engaged team
  • Build channel capacity as per business plan and add new franchise partners in your Business Unit (BU)
  • Manage profitability of BU by closely monitoring.
  • Network utilization and site profitability

Qualification:

  • Graduation/Masters

Experience:

  • Experience in handling a diverse team

Competencies:

  • Strong Analytical Skills
  • Leadership Skills with ability to keep team motivated
  • Expert in driving sales through franchise/retail channel.
  • Ability to handle high pressure situations with key stakeholders.
  • Ability to turn around business. Apply

PTCL Jobs November 2023

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