Naya Pay Jobs Application Operations Engineer

December 15, 2024 admin

Naya Pay Jobs Application Operations Engineer:

Organization: Naya Pay

NayaPay is looking for an Application Operations Engineer to join our dynamic team.

What You’ll Do: 💻

Monitor and Maintain Key Applications: Oversee the performance of critical applications related to Alternate Delivery Channel services, ensuring uptime, efficiency, and security.
Transaction Monitoring & Investigation: Perform daily transaction investigations, identifying root causes and implementing solutions to prevent recurrence.
Process Automation: Automate routine processes to improve efficiency and reduce manual intervention.
Issue Resolution & Collaboration: Work closely with various internal and external teams to resolve issues end-to-end and ensure timely resolutions for all operational complaints.
Partner Relations: Foster strong relationships with external partners and vendors, ensuring smooth communication and quick resolution of any operational issues.
Reporting & Analytics: Maintain and manage operational reports, providing actionable insights and data-driven recommendations to improve service quality.
Continuous Improvement: Identify opportunities to optimize workflows, enhance system performance, and improve service reliability.

What You’ll Bring: 👩🎓

Educational Background: Bachelor’s or Master’s degree in Computer Science, Electronics, Telecommunication Engineering, or a related field.
Technical Expertise: Familiarity with ISO8583 & ISO20022 and payment switches (EMV/NFC/Tokenization).
Analytical Skills: Strong problem-solving abilities with a keen eye for detail. You should be comfortable troubleshooting technical issues and working under pressure.
Communication Skills: Ability to communicate effectively across various teams and stakeholders, including technical and non-technical audiences.
Adaptability: Willingness to work in evening or night shifts as needed, with the possibility of remote work.

What You Will Learn & How You’ll Grow 📈

Deepen your technical expertise in financial technologies, payment systems, and application operational support.
Gain hands-on experience with ISO8583, ISO20022, payment switches, and industry standards like PCI-DSS.
Work with diverse teams including product, engineering, settlement and dispute resolution, gaining exposure to various facets of fintech operations.
Develop problem-solving skills in a fast-paced environment while managing real-time transaction systems.
Learn cutting-edge tools and technologies for process automation, data analysis, and system performance optimization.
Learn to work with APIs (REST/SOAP) and gain practical experience with databases like SQL, MSSQL, Oracle, and MongoDB, enhancing your backend development and integration skills.

How to Apply: Interested candidates are invited to submit their resume to [email protected] with the subject line “Application Operations Engineer”.