Pak Oman Microfinance Bank Limited Jobs Call Center Agent
Pak Oman Microfinance Bank Limited Jobs Call Center Agent:Pak Oman Microfinance Bank Limited is seeking services from a dynamic professional having proven track record to fill the vacant positions of Call Center Agents.
Position: Call Center Agent
Job Description:
• Assist customers or callers by providing information and answer queries.
• Respond efficiently; provide possible solutions, resolve problems by ensuring that customers feel supported and valued.
• Keep records of all conversations and update customer’s database with notes for each customer on MIS.
• Coordinate with Branches for data filtration and ensure recording of information/feedback given by the customers.
Qualification: Bachelor’s degree
Experience: Minimum 1 to 2 years as a Call Centre Agent, preferable in Microfinance Industry.
Job Location: Head Office, Karachi.
Job Specification:
• Strong phone and verbal communication along with active listening.
• Customer focus and adaptable to different personality types.
• problem analysis and problem solving.
• Intermediate level of MS Office (Word, Power Point, Excel)
Interested candidates meeting the above criteria are encouraged to apply at [email protected] latest by May 12, 2019.
Pak Oman Microfinance Bank Limited Jobs Call Center Agent
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