Meezan Bank Jobs Manager Email Channel
Meezan Bank Jobs Manager Email Channel:
Organization: Meezan Bank
Meezan Bank is looking to hire Manager Email Channel in the Service Quality Department (Customer Support Group) at its Head Office in Karachi.
Eligibility:
Qualification:
- Minimum Bachelor’s preferably Master’s from an HEC recognized institute/university (Professional certification will be an added advantage).
- Qualification in Islamic Finance will be an added advantage.
Experience:
- Minimum 5 years of relevant managerial experience
Job Description:
- Managing Email Channel operations, ensuring timely, accurate responses and monitoring SLA/TAT, backlog, productivity, and service KPIs.
- Managing customer complaints and escalations while ensuring timely resolution and compliance with policies, regulations, and service standards.
- Leading and coaching the Email Channel team while monitoring performance and preparing daily, weekly, and monthly MIS reports.
- Driving automation and process improvements to enhance customer experience, documentation, quality assurance, and audit readiness.
PLEASE APPLY online latest by October 3, 2026: Apply Online
Meezan Bank Jobs Manager Email Channel
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