Zong CMPak Ltd Jobs March 2024

Zong CMPak Ltd Jobs March 2024

Organization: Zong CMPak Ltd

Job Title: Business Development Officer
Department: Govt. & Corporate Sales North/ South/ Central
Location: Rawalpindi/Lahore/Karachi
Job Type: Contractual

Job Purpose: To generate the SME sales along with individual post paid and MBB connection selling

Job Responsibilities

• Achieve assigned revenue targets (GSM, MBB & ESS Products) through SME/Individual Customers.
• Ensure execution of sales pipeline as per described process.
• Manage customer portfolio to increase the penetration within the existing customer accounts.
• Efficient use of Zong USPs as per the customer’s requirements.
• Efficient use of sales tools. Optimal use of discounts.
• Ensure correct customer information data for all customers on the portfolio.
• Carry out daily/weekly visits to new and existing customers.
• Prepare the requisite reports such as daily visit report, weekly visit plan, weekly sales forecast.
• Ensure contract signing of business customers

Job Specific Skills

• Knowledge of Telecom Industry
• Problem solving
• Customer engagement approach

Job Generic Skills

• Innovative & Proactive
• Self-motivated & Flexible Team Work
• Adaptability
• Interpersonal Skills
• Negotiation Skills
• Time Management

Education

• Minimum Bachelor’s Degree from a reputable university
• Work Experience (Years)
• 1 Year. Fresh Graduates can also apply Apply

Job Title: Assistant Manager Industry Growth

Department: Govt. & Corporate Sales

Location: Islamabad

Job Type: Permanent

Job Purpose:

Establish, maintain, and develop the company’s presence in the corporate sector to generate new business while retaining the existing corporate clients by providing exclusive customer service to gain customer satisfaction
To speed up GSM, Mobile data, Business & Enterprise Solutions business in key accounts, nationwide
Key accounts portfolio growth & retention
Job Responsibilities:

Sales Management:

• Responsible for selling Fixed broadband products (Internet, Voice, DPLC, IPLCs), Cloud computing, DICT, and M2M/IoT Solutions to key accounts segments.
• Work closely with the technical teams to devise technical solutions as per client expectations and requirements.
• Seeking new business ventures; identifying competitive edge and developing customized solutions for the Corporate Sector.
• Bringing key accounts on board.
• Generating more sales from the existing key clients and ensuring their confidence levels remain intact to make them stay on board by giving them quality customer service

New Business Development:

• Meeting Monthly Sales Targets in terms of Revenue Addition of an X amount through different products in GSM/Fixed Data/Cloud segments
• Exploring and driving new growth venues through existing client base.
• Timely identification of problems and duly managing customer service establishments that lead to new referrals and fresh activation.
• Responsible for gross adds in the existing base for a full range of voice, mobile data, and ESS solutions to the client base Seeking new business ventures
• Developing customized solutions for the corporate sector
• Ensuring the clearance of outstanding amounts from existing customers

Revenue:

• Revenue assurance as per management-assigned targets.
• Taking steps to enhance the existing clientage revenue as well as from prospective clients.
• Customer Retention/CHURN:
• Formulate strategies for customer retention and prevention of churn to other competitors taking necessary action to resolve service, billing, or any other issues that may cause customer dissatisfaction.
• To keep a regular track of corporate activation/disconnections along with reasons.
• Meet the assigned churn targets Contract renewals, negotiations, comparative analysis with customers & coordination with HQ product & channel teams
• To retain, service & grow large & SME accounts
• Achievement of assigned regional sales & service targets Coordination with regional & HQ teams for proposals, contracts, business cases & customer complaints Responsible for providing monthly invoices to the tagged portfolio & billing collection management
• Timely identification of problems and duly managing customer service establishments that leads to new referrals Revenue assurance as per management assigned targets
• Ensure smooth customer handling and customer experience management

Eligibility Criteria (Education, Knowledge, Experience and Skills):

Education: Candidate must have a minimum of Bachelor’s Degree. However, MBA degree will be preferred

Work Experience: Up to 5-7 Years of relevant experience is required.

Skills – Generic:

• Team Leadership Skills
• Time Management Skills Analytical, Negotiation, Relationship building & Customer engagement skills
• Excellent communications skills in English & Urdu, with a clear, confident and articulate telephone manner
• Written communication skills, must be able to write professional emails for internal & external customers
• Problem solving & customer engagement approach Innovative & proactive, self-motivated & flexible
• Proficiency in Microsoft Office Suite

Skills – Job Specific:

• Sales Skills Business Development
• Skills Customer Relationship Management
• Key Account Management experience in Telecom, ICT, Banking & FMCG will be preferred Able to compare telecom operator packages & able to show the comparative advantages to customers
• Specialized in Portfolio Management & Collection
• Good with numbers, price comparisons & ability to drive retention & new business in the corporate market
• Good market reach & having relationships with business groups Apply

Job Title: Assistant Manager Business Insights & Operations – Corporate Marketing
Department: Govt. & Corporate Sales
Location: Islamabad
Job Type: Permanent

Job Purpose:

Incumbent will be responsible for managing GCSS presence on digital platforms. Ensure that regular updates related to our products and customers is shared across all major social and print media platforms.
Incumbent will also act as PMO office for Govt. & Corporate Sales department for both internal and external customers.

Job Responsibilities:

• Developing digital media strategy, drafting the operational structure and managing the day-to-day operations for GCSS digital marketing.
• Devising innovative and creative digital plans in line with the business requirement while creating an online brand image of GCSS portfolio to reach the set targets
• Create, strategize and analyze paid campaigns for special B2B solutions
• Explore various avenues which are suitable for B2B businesses to brand themselves for maximizing visibility
• Analyze the data generated from paid campaigns & unpaid posts. Build dashboards and generate actionable insights
• Build an online presence which compliments B2B portfolio, ensure main target audience is reached
• Work with brands to improve platforms by using advanced digital marketing techniques to increase awareness, engagement and traffic across social media pages
• Work closely with product owners, business analytics and brands team to develop product promotions, go-to-market strategy and communication for online mediums other than LinkedIn
• Perform competitor analysis and monitor industry and promotion trends
• Analyze consumer data and campaign data, build actionable insights to increase success rates of future campaign
• Manage complete Operational budget for GCSS
• Serve as a touchpoint for all internal departments related to action items assigned to GCSS
• Track all GCSS projects for delivery within set timelines.

Eligibility Criteria (Education, Knowledge, Experience and Skills):

Education:

• BA/BS in either Marketing, Communications, Data Analytics, or related discipline.
• Master’s Degree will be preferred.
• Experience in digital marketing is must Graphic designing skill is must

Work Experience: Up to 5-7 Years of relevant experience is required.

Skills – Generic:

• Creative and innovative
• Graphic designing
• Strong analytical & problem-solving skills
• Interpersonal & Communication Skills
• Self-Motivated and confident
• Multitasking & Project management
• MS Powerpoint & MS Excel

Skills – Job Specific:

• Up to 5-7 Years of relevant experience leading product rollout or promotion plan execution while managing different stakeholders
• Business Analysis, Data Analytics and Reporting at a large organization.
• Ability to develop and execute a comprehensive online campaigns and optimization
• Experience of working in a tech/start-up/Digital and Lifestyle app will be added bonus and shall be preferred. Apply

Zong CMPak Ltd Jobs March 2024