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United Bank Limited UBL Jobs Customer Care Officers



United Bank Limited UBL Jobs Customer Care Officers:

United Bank Limited (UBL) is looking to hire fresh and experienced individuals as Customer Care Officers. We are looking for committed and passionate individuals who are willing to be a part of the banking service industry.

If you have exceptional written and verbal communication skills, have a can-do service attitude and the confidence to undertake a challenge, then this is the place for you!

Key Responsibilities:





โ€ข Handle customer queries within the standard time, as defined by management
โ€ข Highlight issues and queries faced during complaint resolution to their respective team supervisors/ managers
โ€ข Monitor and follow up with the concerned department who are responsible for resolving complaints and to close the same on Complaint Management & Tracking System

Skills Required

ยท Customer focused
ยท Good communication skills
ยท Team player
ยท Adherence to high customer service standard

Eligibility Criteria

โ€ข Minimum Bachelorโ€™s from a HEC Recognized Institute / University
โ€ข Fresh Graduates are encouraged to apply

Timing: Shift based
Location: Karachi & Islamabad

If you meet the eligibility criteria, please forward your resume to resource.onboarding@ubl.com.pk and submit your applications before March 15th, 2022

Only shortlisted profiles will be contacted.

โ€œWe welcome applications from talented resources irrespective of ethnicity, gender, religion and any disability. UBL is committed in promoting equality at the workplace and creating an inclusive culture.โ€

United Bank Limited UBL Jobs Customer Care Officers

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