Ufone 4G Jobs March 2024

Ufone 4G Jobs March 2024

Position: Executive Joint Shop

IN THIS ROLE YOU WILL

• Ensure implementation of effective and efficient customer relationship management at the assigned Joint Shop in accordance with company’s guidelines.
• Implement and monitor CS policies/procedures & performance objectives.
• Ensure new sales, revenue enhancement, cross selling and customer retention activities are carried out by utilizing maximum potential of teams without compromising customer experience.

HOW CAN YOU EXPRESS YOUR TALENT

• Complete assigned tasks & projects.
• Ensure service quality compliance, revenue compliance and service efficiency compliance.
• Understand business center manager role’s dynamics..
• Ensure compliance of shop standards

WHAT YOU NEED TO BE SUCCESSFUL

Qualification:

• Minimum Bachelor`s Degree

Competencies:

• MS Office Analytics
• Customer Service

Location: Lahore Apply

Position: Officer Joint Shop

IN THIS ROLE YOU WILL

• Provide best customer service to all walk-in customers.
• Ensure implementation of effective and efficient sales and customer services techniques
• Bring quality services & sales as per assigned monthly targets.

HOW CAN YOU EXPRESS YOUR TALENT

• Share feedback on regular basis regarding new products/Services and customer impacting processes/SOPs for any further improvement, if required.
• Timely escalation of customer complaints and ensuring resolution within time
• Enhance PTCL revenue and profitability at PTCL Ufone Service Center through PTCL Products (PSTN, Broadband & Charji Cloud sale.)

WHAT YOU NEED TO BE SUCCESSFUL

Qualification:

• Minimum Bachelor`s Degree

Competencies:

• MS Office Analytics
• Customer Service
• Knowledge of PTA policy and procedure

Location: Lahore Apply

Ufone 4G Jobs March 2024