Pak Oman Microfinance Bank Limited Jobs Call Center Agent: Pak Oman Microfinance Bank Limited is seeking services from a dynamic professional having proven track record to fill the vacant positions of Call Center Agents.
Position: Call Center Agent
- Assist customers or callers by providing information and answer queries
- Respond efficiently; provide possible solutions, resolve problems by ensuring that customers feel supported and valued.
- Keep records of all conversations and update customer’s database with notes for each customer on MIS.
- Coordinate with Branches for data filtration and ensure recording of information/feedback given by the customers.
Qualification: Bachelor’s degree
Experience: Minimum 1 to 2 years as a Call Center Agent, preferable in Microfinance Industry.
Job Location: Head Office, Karachi.
Interested candidates meeting the above criteria are encouraged to apply: [email protected]