Bank AL Habib Limited Customer Support Officer Batch 2025

Bank AL Habib Limited Customer Support Officer Batch 2025:

Organization: Bank AL Habib Limited

Bank AL Habib has opened the recruitment process for Customer Support Officer Batch 2025.

Qualification: Minimum Bachelor’s degree
Job Experience: Fresh Graduates

Department: Customer Services Division

Location: Nationwide

Job Responsibilities:

• Attend and greet customers.
• Ensure that the “Branch Health Checklist (as per SQ Checklist) is completed by physically checking all areas.
• Report any service issues encountered to the SQ as well as to the respective Branch Manager.
• Guide customers to the relevant desks for the desired service.
• Ensure all relevant instruments i.e., deposit slips/brochures and other marketing material are available.
• Provide complete information on products/services to customers.
• Resolve customer queries and complaints of a routine nature.
• Register customer complaints in the Complaint Management System and maintain an MIS.
• Monitor Service Standards & Branch Ambience and send reports every week.
• Educate/introduce customers on the use of Net-Banking (AL Habib Mobile Application), Call Center, and other digital channels.
• Check the Complaint box along with BM/OM and ensure they are registered in the system.

Skills: Confident individual, excellent customer service, interpersonal communication skills.

Interested candidates meeting the above criteria may apply online by March 16th, 2025 through the careers section on our website at Apply Online or rozee.pk.

Bank AL Habib Limited Customer Support Officer Batch 2025