Raaziq International Jobs Customer Experience Manager
Raaziq International Jobs Customer Experience Manager:
Organization: Raaziq International
Job Title: Customer Experience Manager
Job Responsibilities & Skills:
- Define and implement standards/procedures for ensuring optimal customer experience
- Conduct surveys to gather information on customer opinion of rendered services
- Utilize social media platforms in reaching out to customers to help resolve issues and provide quick response to inquiries
- Ensure excellent interaction with customers reflect positively on the company.
- Liaise with internal departments to ensure delivery of high-quality services
- Establish communication mediums through which customers can readily contact a company and vice versa
- Conduct studies and research to discover new techniques necessary for improving customer experience
- Utilize customer relationship management (CRM) tools in coordinating and monitoring customer experience operations
- Attend seminars, workshops, and conferences to improve on existing job knowledge
Qualification: Masters’/ MBA from LSE
Experience: : 4-5 Years in various Customer Experience Principles from E-Commerce platform
Location: Lahore
Salary: 150,000-200,000
Email Your Resume at: [email protected]
Last date to apply is July 16, 2021
