Raaziq International Jobs Customer Experience Manager

Raaziq International Jobs Customer Experience Manager:

Organization: Raaziq International

Job Title: Customer Experience Manager

Job Responsibilities & Skills:

  • Define and implement standards/procedures for ensuring optimal customer experience
  • Conduct surveys to gather information on customer opinion of rendered services
  • Utilize social media platforms in reaching out to customers to help resolve issues and provide quick response to inquiries
  • Ensure excellent interaction with customers reflect positively on the company.
  • Liaise with internal departments to ensure delivery of high-quality services
  • Establish communication mediums through which customers can readily contact a company and vice versa
  • Conduct studies and research to discover new techniques necessary for improving customer experience
  • Utilize customer relationship management (CRM) tools in coordinating and monitoring customer experience operations
  • Attend seminars, workshops, and conferences to improve on existing job knowledge

Qualification: Masters’/ MBA from LSE
Experience: : 4-5 Years in various Customer Experience Principles from E-Commerce platform
Location: Lahore
Salary: 150,000-200,000

Email Your Resume at: [email protected]
Last date to apply is July 16, 2021

Raaziq International Jobs Customer Experience Manager


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