Sybrid Pvt Ltd Jobs Chat Support Executives
Sybrid Pvt Ltd Jobs Chat Support Executives:
Organization: Sybrid Pvt Ltd
We are hiring Chat Support Executives (Non-Voice – International) for our Karachi office!
Location: Karachi
Shift Timings: Rotational Shifts (Including Night)
Qualification: Minimum Intermediate / O-A Levels (Excellent English – written and verbal)
Experience:
• Minimum 6 months of experience in Chat / Non-Voice BPO
• Strong written and verbal English communication
• Typing speed of 45 WPM with 90% accuracy
• Basic knowledge of e-commerce operations
Walk-in Interviews:
Days: Monday to Satuday
Timings: 10:00 AM – 8:00 PM
Apply at: [email protected]
Note: Make sure to mention “Chat Support Executive (Non-Voice – International)” in the subject line.
Job Specifications and Duties:
• Handle customer queries through chat while maintaining professional and clear communication.
• Manage multiple chat interactions simultaneously without compromising service quality.
• Identify customer issues and provide quick and effective solutions.
• Maintain accurate records of customer interactions through CRM or ticketing systems.
• Ensure a positive customer experience while following operational guidelines.
Skills Required:
• Strong multitasking ability to manage multiple chat interactions.
• Excellent problem-solving and critical thinking skills.
• Familiarity with CRM platforms and support ticketing tools.
• Understanding of e-commerce operations and customer expectations.
Sybrid Pvt Ltd Jobs Chat Support Executives
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