Telecom & Mobile

Zong CMPak Limited Jobs Executive NSS



Zong CMPak Limited Jobs Executive NSS: Zong is the fastest growing telecom operator providing cutting edge digital technology to over 26 Million subscribers nationwide. Zong empowers people & businesses with ground-breaking communication and customer services. Our aim is to provide seamless connectivity anywhere, anytime.

Location: Islamabad

Job Description: 

  • To ensure Core network availability at 99.999%. Taking preventive measures to maintain it including routines and health checks
  • To ensure Customer Complaints resolved with in TAT and ensuring that all network services are fault-free.
  • Preparation and implementation of emergency plans, coordinate with vendors for required spares availability, provide second on-call support in case of any system abnormality in any region and escalate to vendors and management. Coordination with vendors for resolution of pending issues and for new features implementation
  • Preparation of system routines and health check documents to be forwarded to regions. Keep updated record of these documents and make necessary changes whenever and wherever required.
  • Serve as a single PoC for Marketing and other departments for fulfilling new requirements and take measures for their realization in the network. Also prepare plans for optimizing network on special events.
  • Perform database related definitions which include routing plan update, tones loading, signalling data maintenance, data audits etc.
  • Coordinate with Marketing and roaming partners for IR launch, testing and resolving related issues. Make necessary definitions wherever required.
  • Define all necessary core network KPIs by coordinating with QoS. Analysis of reported degraded KPIs by QoS and take necessary improvement measures by coordinating with other departments and regions.
  • Follow up and coordination with regions to ensure smooth and timely execution of all activities.
  • Point of contact for coordination with all other departments for new features implementation and resolution of related issues
  • Effective utilization of team members and highlight the additional resources and training requirements.
  • To keep updated record of Core network spares inventory, asset tagging and related stuff.
  • To coordinate with related other departments for day to day issue resolution and implementation of their new requirements
  • Definition and implementation of automated procedures or processes to optimize the daily routines / tasks in order to get a better output in minimal time used
  • Preparation of weekly, monthly report and presenting them after deep analysis. 

Eligibility Criteria (qualification, experience and skills): 





Skills – Generic:Works independently with little supervision |Responsible |Meet deadlines |Interpersonal skills |Team player |Ability to effectively lead the team. 

Skills- Job Specific:

– Expert knowledge over core systems used in mobile telephony including MSC/MGW, STP, HLR and EIR.

– Expertise in SS7 signaling protocols and standards.

– Proficiency in signaling routing mechanism in MSCs and STPs.

– Understands the standard processes and procedures of execution. 

Qualifications/ Knowledge: Bachelor of Engineering (Electronics/Electrical/Telecom/Computer) or equivalent degree

Experience: At least 4 Years’ of related experience Apply

Zong CMPak Limited Jobs Executive NSS

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