Sybrid Pvt Ltd Jobs Team Leader Contact Center
Sybrid Pvt Ltd Jobs Team Leader Contact Center:
We are hiring for Team Leader Contact Center.
Office Location: Karachi
Qualification: Intermediate or Graduate.
Experience: 2 to 3 Years of Contact Center Experience
Key Responsibilities:
- Lead and motivate the team to optimum performance levels to achieve agreed targets.
- Deliver all departmental KPIs, achieving set targets and objectives.
- Build effective relationships with other teams and departments. Communicate all information clearly and in a timely manner.
- Act as a role model to others whilst striving to achieve high standards of performance and customer service.
- Manage team KPIs and ensure that each member of the team provides an optimum level of customer service to the customer.
- Handle escalated calls and resolve customer problems.
- Identify areas of improvement in the team and help them to improve.
Apply at: careers@sybrid.com
Sybrid Pvt Ltd Jobs Team Leader Contact Center
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