Outfitters Stores Pvt Limited Jobs Deputy Manager Customer Service

Outfitters Stores Pvt Limited Jobs Deputy Manager Customer Service

Outfitters stores Pvt Limited is looking for “Deputy Manager Customer Service” for its E-com Outfitters Team.

Job Description is mentioned below

  • The Ecommerce Customer Service Lead is the “subject matter expert”, from a business, operations, customer service and consumer affairs perspective. Ecommerce Customer Service Manager will own many aspects of support, ranging from building scripts for phone / email / online chat to driving initiatives to improve day-to-day processes.
  • Ecommerce Customer Service Lead will oversee the day to day operations of the Customer Services Representatives
  • He/She will evaluate and analyze systems, i.e. email and chat service to ensure it is being used to its maximum benefit. Report on productivity and react accordingly. Utilize Customer Service and web technologies to increase consumer satisfaction. Responsible for day to day administration of Live Chat tools such as Zendesk and other web based consumer Affairs technology.
  • Hands on experience with ecommerce, top-tier web ecommerce engines (i.e ATG, IBM, GSI, MarketLive), customer service software (i.e Instant Service, Right ) and analytics applications (i.e. Coremetrics, Alert Site, Omniture).

Please apply at : [email protected]

Outfitters Stores Pvt Limited Jobs Deputy Manager Customer Service

Click Here To Register & Apply Online


Recent Posts

Pakistan Oilfields Limited POL Jobs March 2021
Pakistan Petroleum Limited PPL Jobs Chief Mining/ Mining Specialist
Higher Education Commission HEC Jobs March 2021
Food & Agriculture Organization of the United Nations FAO Jobs March 2021
Information Technology University ITU Jobs March 2021
K&Ns Pakistan Jobs Manager Admin & Security
Lucky Cement Limited Jobs ICAEW Trainee
Tara Group Pakistan Jobs March 2021
Pakistan National Shipping Corporation PNSC Jobs General Manager (MR&S)
National University of Sciences & Technology NUST Jobs Deputy Director Marketing
SkyElectric Pvt Ltd Jobs Telemarketer