Kapray Jobs Customer Support Executives/Agents
Kapray Jobs Customer Support Executives/Agents: Need a few Customer Support Executives/agents for two brands “Kapray” and “Zellbury” . Kindly read the requirements from below before sending your resume to mujadid.durrani@kaprayonline.com
- Identifying and assessing customer’s needs to achieve satisfaction.
- Manage large amount of incoming and outgoing calls.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and keep records of customer interactions.
- Follow communication procedures, guidelines and policies.
- Paying attention to detail and active listening.
- Familiarity with CRM systems and practices.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Maintaining reports and customer profiles.
Kapray Jobs Customer Support Executives/Agents
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