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Itel Pakistan Jobs Customer Suport Specialist



Itel Pakistan Jobs Customer Suport Specialist:

Organization : Itel Pakistan

๐–๐žโ€™๐ซ๐ž ๐ก๐ข๐ซ๐ข๐ง๐  ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐’๐ฉ๐ž๐œ๐ข๐š๐ฅ๐ข๐ฌ๐ญ ! ๐Ÿ“ข
๐‹๐จ๐œ๐š๐ญ๐ข๐จ๐ง: ๐ค๐š๐ซ๐š๐œ๐ก๐ข.
๐†๐ž๐ง๐๐ž๐ซ: ๐Œ๐š๐ฅ๐ž/๐…๐ž๐ฆ๐š๐ฅ๐ž

๐‰๐จ๐› ๐ƒ๐ž๐ฌ๐œ๐ซ๐ข๐ฉ๐ญ๐ข๐จ๐ง :



  • Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
  • Resolve customer complaints and issues efficiently, ensuring a positive customer experience.
  • Maintain a high level of professionalism and establish a positive rapport with every customer.
  • Coordinate with logistics and delivery teams to ensure timely and accurate delivery of products.
  • Track shipments and provide customers with updates on their delivery status.
  • Communicate return policies and procedures clearly to customers.
  • Ensure returned products are handled according to company guidelines.
  • Gather and analyze customer feedback to improve service quality.
  • Follow up with customers to ensure their issues are resolved and they are satisfied with the service.
  • Provide feedback to management on areas for improvement based on customer interactions.


๐‰๐จ๐› ๐‘๐ž๐ช๐ฎ๐ข๐ซ๐ž๐ฆ๐ž๐ง๐ญ๐ฌ:

  • Minimum of bachelorโ€™s degree in any related field.
  • Previous experience in a customer service role.
  • Excellent communication and problem-solving skills
  • Multi-tasking abilities.
  • Familiarity with our Mobile industry is a plus.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.

Interested candidate can apply their resume at sehrish.zameer@transsion.com by mentioning position in the subject line.

Itel Pakistan Jobs Customer Suport Specialist 1
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Itel Pakistan Jobs Customer Suport Specialist

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