Nestle Canada Jobs April 2021

Nestle Canada Jobs April 2021

Position: O2C Administrative & Communications Specialist

Brampton, Canada

A little bit about us
At Nestle, our values are rooted in respect – for our employees, our customers and our consumers. That’s why championing diversity and inclusion is so important to us. We embrace different perspectives and give everyone the chance and flexibility to reach their fullest potential, allowing us all to think in new and creative ways that enhance our business and allow us to grow together both professionally and personally. At Nestle, you are provided with the opportunity to make a mark and stand out, as long as you seek it.

Joining Nestle means you are joining the largest food and beverage company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.

We are Nestle, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we’ll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com

Position Snapshot

Business areas: Nestle Canada
Job title: O2C Administrative & Communications Specialist
Location: Brampton, ON
Position Grade: 13

Position Summary

We are looking for an O2C Communications Specialist for Nestle based at our Brampton location reporting into the Manager O2C Customer Solutions. The O2C Communications Specialist is responsible for supporting the Customer Service, Customer Facing and Logistics Team (CSLO) management team in all key communication and administrative activities.

A day in the life of…

As an O2C Communications Specialist, you will:

•   Provide executive assistance support to the Customer Service & Logistics Operations senior management team
•   Co-ordinate key activities, events and meetings for Supply Chain operations; including Town Halls, operational reviews, Customer Service Week etc.
•   Collect information from the team and prepare Supply Chain decks in advance for Town Halls and Operational Reviews.
•   Manage Customer Service & Logistics Intranet website. Ensure it’s up to date and accurate including updating team organizational charts and posting team success stories
•   Actively drive improvement of internal communication processes, engage team on Nestle internal communication channels
•   Assist management team with Concur expense reporting and making travel arrangements
•   Record sick days in SAP and proactively highlight trends
•   Track team’s vacation calendar and proactively highlight conflicts with support and/or major projects timelines
•   Ensure that office supplies are available to the team
•   Act as an ambassador for using new digital tools among the team
•   Act as a contact for pricing changes requests, coordinate with offshore team pricing is uploaded in the system in a timely matter, provide confirmation to the requestors
•   Maintain online customer ordering portals, update catalogues, create new user log ins.
•   Follow up with the team on completion of mandatory Nestle iLearn trainings
•   Arrange catering for meetings and events when required
•   Assist managers with ordering computer accessories for the team and new hires when required
•   Other administrative and communication tasks as required

What will make you successful

As the successful candidate, you will need to be passionate, tenacious, results focused and really enjoy working in a highly energetic and exciting environment. Pro-activity, tenacity and enthusiasm are essential, as is your ability to understand and work within our competitive market.

You will also have:

Post-secondary degree in a business-related discipline (such as supply chain or business administration) or equivalent combination of education and experience
Demonstrate knowledge of Supply Chain principles and processes
Ability to conduct Root Cause Analysis

Professional and concise communication with key internal and external stakeholders
Ability to apply perspective, pragmatism and maintain composure under pressure
Project management experience to support or lead projects

Intermediate knowledge of MS Office (PowerPoint, Excel, Word, Outlook)

We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression – this really could be a move towards the exciting Logistics career you’ve always wanted.

What you need to know

What can we offer in return? Great benefits you’d expect from a business the size of Nestle including a comprehensive total rewards benefits package including Health and Dental benefits that start on day one as well as a Company matched retirement savings plan, Excellent training and development programs as well as opportunities to grow within the company.

The closing date for applications is April 16th, 2021. We will be considering applicants as they apply, so please don’t delay in submitting your application. App l y Now

Position: Field Service Technician

Calgary, Canada

A little bit about us
Joining Nestle Professional means joining an organization committed to empowering our people to be their best. From seeking out the highest-quality, ethically sourced ingredients, to cooking up new business ideas for our customers, our team takes pride in everything we do. We are focused on performing with speed, transparency, and service to elevate the foodservice industry.

Position Snapshot

Business areas: Nestle Professional
Job title: Field Service Technician
Location: Edmonton, Alberta
Job Grade: 11

Position Summary

We are looking for a Field Service Technician for Nestle Professional based in Edmonton. The incumbent will perform on-site dispenser installation, service, preventative maintenance, site surveys, repair and service on a variety of beverage dispensing equipment at customer locations and facilities.

A day in the life of…

As a Field Service Technician, you will:

Receive dispatched service call via dispatcher.
Perform preventative maintenance as required.

Diagnose and repair reported service issues and all other problems encountered, perform a quality drink check (ratio/brix), temperature and taste).
Provide training to customers on the daily maintenance of the dispensing equipment.
Follow up with account until the service call is completed.

Report all service activities accurately on invoice/service orders at the completion of every call.
Complete and submit all other pertinent information required by supervisor/manager in a timely manner.
Maintain accurate parts and equipment inventories, keeping vehicle clean and organized.

Travel throughout region to assist other technicians as needed.
Interact with sales team, call center, help desk and other technicians.
Comply with Safety, Health and Environmental policies and procedures including proper lifting techniques, PPE. Lock Out and Tag Out.

What will make you successful

Secondary education diploma or equivalent combination of education and experience.
Minimum 2 years of previous field service experience.

Working knowledge in electrical, mechanical reading schematics, measuring load and customer service.
Must be able to regularly lift and install equipment of up to 25 kilograms.
Ability to effectively communicate and willingness and commitment to first time fix and customer service excellence.

Excellent organizational and planning skills. Demonstrated ability to learn.
Valid driver’s license and clean driver’s abstract.
Must be available and willing to participate in the afterhours on call rotation

What you need to know

The closing date for applications is April 14th 2021. We will be considering applicants as they apply, so please don’t delay in submitting your application. Apply Now

Position: Senior Business Analyst – Consumer Digital Experience

North York, Canada

At Nestle, we want to help shape a better and healthier world, inspire people to live healthier.
We do this by fostering a diverse, friendly, supportive and collaborative environment, that creates positive disruption, embraces innovation and empowers people and teams to win.
We aim to hire friendly, respectful, inspiring people who care about the people’s lives that we touch every single day. Be a force for good. Join Nestlé.

Position Snapshot

Business areas: Nestle Canada Inc
Job title: Senior Business Analyst – Consumer Digital Experience
Location: North York, ON

Position Summary

We are looking for a Senior Business Analyst- Consumer Digital Experience based at our North York, ON location reporting into the IT Functional Relationship Manager (FRM) Marketing and eBusiness. This role is responsible to act as the single technical point of contact for all local digital cloud solutions to support Centre or Marketing Excellence, marketing brands, and external marketing agencies.

A day in the life of…

Take ownership of challenging, fast-paced initiatives in a dynamic environment and with changing priorities
Act as the Single Technical Point of Contact for the local digital network and business partners

Be the point of contact for the local digital solutions (ie, SalesForce, Digital tools, social media, cloud solutions)
Coach and train Centre of Marketing Excellence, ebusiness, marketing brands on how to navigate through the digital solution landscape and provide clear recommendations on how to solve business issues with the existing products/platforms
Support the Nestle Canada digital solution landscape and ensure IT architecture documentation is relevant and initiatives are properly integrated

Ensure support tickets are properly created, escalated, and follow-up with the respective teams
Initiate continuous improvement actions on re-occurring issues and lead discussions
Take the lead on discussions related to projects and initiatives that require implementation, integration, testing, and configuration or existing or new digital tools for Nestle Canada

Provide expertise in the area of knowledge to ensure projects are delivered on time and on target
Provide local Nestle in the Market (where applicable) coordination for assigned global / regional initiatives to be rolled out in the Market
- Project implementation support for technical projects (ie, migration) and eCommerce
- Help to implement Services; scope dependent on market business requirements
Ensure compliance of local solutions, systems and data to Nestle standards and policies and promote these within the local organization by:
- Enforcing guidelines on hosting, security, privacy, mobile, and data stored by 3rd-party providers
- Understand privacy rules in Canada and make sure agencies comply (ie, CASL, Privacy program)
- Support for Security scans to ensure that all websites are scanned before go live and that scan results are reviewed by the security team and the Business Owner
- Update the Digital Property Inventory with all digital assets (websites, mobile apps, social media)
- Know where to find information with regular check in the Service catalogue, the DSU team room, chatter groups, manage access to WDP (Web Development Portal) so that the local agency can manage requests (through official GLOBE ticketing tool)
- Provide Technical Guidelines and Compliance Standards to Agencies
- Support Brand Website and other audits
- Understand cloud solution governance and is able to implement actions to be compliant

What will make you successful

A University degree in computer science, business, or equivalent work experience.

5 to 7 years of progressively responsible experience in web administration, solution integration, content management system, internet / intranet design and development background. Experience in technical systems analysis and implementation coordination
Strong experience in web development (HTML, CSS, PHP), content management (Drupal, CSS, Acquia Site Factory), and web security (OWASP)
Understanding of digital platforms (cloud solutions), digital technologies, ecommerce solutions, and API integration

Experience integrating DSU digital tools and consumer data (syndicated, first data, cookies, etc..)
Experience being part of initiatives that involve complex technologies
Understanding of domain, subdomain, URL redirection, etc… and is able to take leadership on enhancements, upgrades, and retirement of solutions

The ability to quickly learn new technologies, self-learning and implement knowledge successfully
Experience with CRMs for B2B and B2C
Experience working with marketing agencies on delivering product of services for marketing activities such as campaigns, promotions, website renovation, etc…

Experience in leading complex projects and clear understanding of formal PM methodologies, PMP, Agile methodology
Experience with Google GTM and Analytics
Previous experience with SEO tools would be an asset

Very enthusiastic, energetic and a technology-curious person will make you a strong candidate

What can we offer in return? Great benefits you’d expect from a business the size of Nestle including comprehensive total rewards benefits package including Health and Dental benefits that start on day one as well as a Company matched retirement savings plan, Excellent training and development programs as well as opportunities to grow within the company.

The closing date for applications is April 12, 2021. We will be considering applicants as they apply, so please don’t delay in submitting your application.

We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.

Please note: Education Verification, Reference Checks and Criminal Background Checks will be administered on suitably qualified candidates.

Nestle is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestle will work with you in an effort to ensure that you are able to fully participate in the process. Apply Now