Edenrobe Pakistan Jobs Social Media Moderator
Edenrobe Pakistan Jobs Social Media Moderator: We are looking for a Social Media Moderator
Salary Range: 30-40k
Education: O and A Levels
Job Description:
- Generate customized responses to queries received on all social media platforms, in order to provide excellent customer experience
 - Actively engage/converse with existing or new potential customers
 - Keep abreast with the latest information with respect to the products, policies and procedures for effective customer handling
 - Coordinate with external teams to resolves customer queries/complaints timely
 - Monitor and select relevant or trending conversations online
 
Skills:
- Excellent communication skills; fluent in written and spoken English language
 - Strong skills of Repute Management over Social Media platforms
 - Ability to provide outstanding customer service to external and internal customers on a consistent basis
 - Ability to take control of and resolve customer issues
 - Ability to adapt quickly to changing customer expectations and needs; ability to be a self-starter who is comfortable taking the initiative and possesses strong decision-making abilities
 - Able to work under tight deadlines and pressure situations
 
Position is based in Karachi. Apply at [email protected] mentioning the position “Social Media Moderator”.
Edenrobe Pakistan Jobs Social Media Moderator
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