Transworld Home Jobs Executive Access Operations
Transworld Home Jobs Executive Access Operations :
Organization: Transworld Home
𝗪𝗘’𝗥𝗘 𝗛𝗜𝗥𝗜𝗡𝗚 | 𝗘𝗫𝗘𝗖𝗨𝗧𝗜𝗩𝗘 – 𝗔𝗖𝗖𝗘𝗦𝗦 𝗢𝗣𝗘𝗥𝗔𝗧𝗜𝗢𝗡𝗦
𝗕𝗲 𝗽𝗮𝗿𝘁 𝗼𝗳 𝗸𝗲𝗲𝗽𝗶𝗻𝗴 𝗽𝗲𝗼𝗽𝗹𝗲 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗲𝗱!
Are you a proactive, detail-oriented professional with an interest in telecommunications, FTTH/GPON technology, and network operations?
𝗧𝗿𝗮𝗻𝘀𝘄𝗼𝗿𝗹𝗱 𝗛𝗼𝗺𝗲 is looking for an enthusiastic 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 – 𝗔𝗰𝗰𝗲𝘀𝘀 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 to join our team at our 𝗗𝗛𝗔 𝗜𝗜, 𝗜𝘀𝗹𝗮𝗺𝗮𝗯𝗮𝗱 office.
𝗪𝗵𝗮𝘁 𝗬𝗼𝘂’𝗹𝗹 𝗕𝗲 𝗗𝗼𝗶𝗻𝗴:
Coordinate with field teams and stakeholders to resolve customer complaints within defined TATs.
Monitor operational tools, GPON/NMS, CRM and network connectivity issues.
Track escalations, pending complaints and follow-ups.
Prepare KPI reports, dashboards and operational performance summaries.
Coordinate with NOC, Field Operations and Customer Support teams.
Support operational improvements and ensure SOP compliance.
𝗪𝗵𝗮𝘁 𝗪𝗲’𝗿𝗲 𝗟𝗼𝗼𝗸𝗶𝗻𝗴 𝗙𝗼𝗿:
▪️ Diploma/Bachelor’s degree in Telecom, Engineering, IT or a relevant discipline.
▪️ Fresh graduates and candidates with up to 2 years of experience are encouraged to apply.
▪️ Basic understanding of FTTH/GPON and telecom operations.
▪️ Good MS Excel, communication, coordination and analytical skills.
▪️ Female candidates only, as per current role requirements.
𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: DHA Phase II, Islamabad
𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗧𝗮𝗸𝗲 𝘁𝗵𝗲 𝗡𝗲𝘅𝘁 𝗦𝘁𝗲𝗽?
Apply directly through our careers portal: Apply Online
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