Bykea Technologies Jobs Product Manager

January 6, 2021 admin

Bykea Technologies Jobs Product Manager:

Bykea is a Pakistan based app offering motorbike transport, deliveries, commerce and payment matchmaking services on its marketplace platform. Over 2 million registered users drive utility from Bykea in Karachi, Lahore and Rawalpindi.
We are looking for a product manager to lead our expanding delivery vertical, with prior experience in managing and/or scaling consumer focused digital platforms. We need someone who can

This position will be tasked with these main objectives:

Develop feature roadmap and direction
Prepare detailed requirements for product development
Monitor product performance and user behavior

Position : Product Manager

About the role:

Identify opportunities in the delivery vertical and validate them via research, user-data and/or competitive analysis
Prepare detailed documentation for new product developments liaising with Operations, Tech, Marketing, Customer Servicing, BI and UI/UX teams
Monitor user behavior on both the Bykea customer and partner apps and identify optimisations; both in-terms of performance and drop-offs in user journey funnels
Identify optimisation opportunities in the existing product line to improve product KPIs
Identify and track resolution of all operational issues in the existing product line
Prepare impact analysis for all new developments and prioritize them accordingly
Ensure thorough feature testing covering all edge cases to ensure optimum customer experience
Monitoring customer feedback to gain insight for product fixes, optimisations and new features
Maintain detailed product manuals with a changelog
Enhance overall platform capabilities of the Bykea customer & partner apps

Skills & Competencies:

Ability to operate in a complex operational environment
Strong Analytical Skills, ability to identify and build customer segments and determine solutions for their needs
Passion and successful track record in championing great experiences, with attention to detail and craftsmanship
Good understanding of Business Value Chain and Business Analytics
Customer centric approach towards product development and its implementation
Experience working within the technology industry/start-up environment is highly desirable
Experience in any of the following: Design Thinking, Product Development, Data Analysis & Insights, Segmentation
Ability to easily explain complex concepts to people with no domain or technical knowledge and make sure they understand the implications

Qualifications & Experience: