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To ensure that state of the art customer service is provided to all customers. Work as a team player in a harmonized manner.
– Ensure customer service related activities are being done with in bench marked time.
– Achieving the S&CS monthly revenue targets.
– Do the suggestive selling to the visiting subscribers .
– Ensuring top of the line customer relationship management.
– Adhere to administration requirements and discipline at the S&CS.
– Working as a team player in a harmonized manner.
Functional Skills/Knowledge Areas:
– Proactive, solution focused and service oriented
– Good communication ability especially listening skills
– Interactive personality with relationship building ability
– Ability to work independently as well as a part of a team
– Ability to work in challenging environment
– Ability to work under stress
– High level of integrity
– Excellent communication skills in English (both verbal & written)
– Excellent computer knowledge
– Knowledge on corporate culture and values
– Teambuilding skills
– Good planning and organizing skills
Application Deadline: 06-Jan-2013