Pre-sales engineers work for AIT that sells technology products and services to business clients. These engineers work in partnership with Sales Account Managers to help customers determine the best technology solutions to meet their business needs in the areas of data, voice and video networks, security, storage and servers. While the sales manager works through contract terms, the pre-sales engineer makes product and service recommendations and educates customers on how each will provide business value.
A pre-sales engineer supports the sales process. This engineer serves as a technology adviser to both prospective customers and representatives of currently assigned client accounts. Successful pre-sales engineers display a strong commitment to developing and maintaining long-term customer relationships. The ability to understand customer requirements, determine the best solutions and effectively communicate the value proposition of those solutions are critical skills.
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