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Wi Tribe: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Position is based in Karachi.

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Regular Duties and Responsibilities:

  • Monitor and respond quickly and effectively to requests received through the IT helpdesk /email.
  • Install, modify, and repair computer hardware and software.
  • Run diagnostic programs to resolve problems.
  • Resolve technical problems with Local Area Networks (LAN) and Wi-Fi.
  • Follow up with customers to ensure issue has been resolved.
  • Resolve printer related issues.
  • Maintain inventory of all equipment.

Knowledge and Competencies:

  • Customer-centric approach.
  • Solution-oriented.
  • Energetic.

Education and Work Experience:

  • At least 1 to 2 years relevant experience required.
  • Must hold a Bachelor degree in Computer Sciences.

Other Information:
The position is based in Karachi.

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