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Ufone Jobs Assistant Manager Business Segments: Ufone is seeking for hard working, self motivated, professionals, determined, dynamic and well disciplined staff for different vacant positions such as following.Kindly read carefully and apply in appropriate vacancies accordingly.
- Marketing proposition owner for the postpaid & SME segment, with the goal of maximizing Market value by delivering compelling customer value propositions supported by a detailed customer journey to maximize customer satisfaction and profitability.
- To develop & maintain an expert level of customer insight for the given segment and sub-segments, across preferences, lifestyle, needs & purchasing criteria, both current & emerging.
- To understand the objectives for the section, including brand affinity, customer satisfaction, customer volumes & net adds, revenues & margins.
- To ensure a close business performance monitoring of the segment, including satisfaction levels, usage, service adoption, churn, ARPU, revenues & margins.
- To develop relevant, innovative & exciting customer value propositions for the segment & relevant sub-segments, incorporating pricing recommendations, customer experience
(e.g. full touch point strategy & customer journey treatment), VAS, loyalty & lifestyle benefits, branding & communications, device, & sales channels.
- To ensure all relevant service lines (e.g. mobile voice & data, are included in the segment marketing plans & propositions.
- To develop a 12 month roadmap for the segment in line with business objectives.
- To work with the CVM team to define a BTL cross / up-selling & retention strategy, ensuring delivery.
- To provide regular reports on campaign effectiveness and section performance vs. targets.
- To liaise with all necessary Regulatory interfaces ensuring full compliance at all times.
- To proactively work with all other departments involved in the delivery of all campaigns, offers, service delivery & customer experience.
Desired Skills and Experience
- Knowledge of the pricing environment within the telecom industry
- Converged billing system
- IN system
- MS Office
- Project Management
- Intermediate to Advanced Excel
Education and Experience
- 3-5 years of relevant experience
Deadline: 14th Nov, 2014
About this company
Ufone (PTML) is a wholly owned subsidiary of PTCL established to operate cellular telephony. The company commenced its operations, under the brand name of Ufone, from Islamabad on January 29, 2001, 26% of its shares have been acquired by Emirates Telecommunication Corporation (Etisalat). Ufone now has network coverage in more than 4536 locations and across all major highways of the country.Company is operating under logo of “Its all about U”